Mobility Mentor - STEPS

Economic Mobility Pathways - EMPath; Boston (MA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

4 weeks paid time off

9 paid holidays

4 day work week (36 hours)

Job summary

EMPath is seeking a Mobility Mentor to work in Dorchester, MA. You will mentor participants transitioning from EMPath’s emergency shelter programs, supporting self-sufficiency and stable housing through Mobility Mentoring, an evidence-based coaching approach.

You will be part of a dynamic team co-investing with participants, coordinating with internal and external resources, and documenting progress throughout individualized plans. Evening hours may be required.

Qualifications

• Bachelor’s degree preferred.
• 1–3 years in case management or direct homeless services.
• Knowledge of homelessness and housing subsidies.
• Experience with coaching or mentoring.
• Trauma-informed approach and trust-centered orientation.
• Ability to work some evenings if necessary.

Responsibilities

• Assist participants with housing placement opportunities.
• Provide one-to-one Mobility Mentoring coaching on goals related to mobility, housing, budgeting, career and education.
• Assess strengths and needs; set individualized mobility goals and document progress.
• Maintain emotional intelligence, reliability, and flexibility to navigate complex issues.
• Communicate effectively with participants and external stakeholders.
• Follow EMPath and HLC policies and complete weekly documentation and reporting.

Skills

Bilingual Spanish

Mediation

Crisis intervention

Negotiation

Verbal communication

Written communication

Organizational skills

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

Position Title: Mobility Mentor - STEPS

Location: Dorchester, MA

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

We are deeply committed to diversity, equity, and inclusion and believe that diverse perspectives and experiences are crucial to our mission of disrupting poverty.

What will you be doing?

Making an impact every day. You will be part of a dynamic, passionate team of mentors working directly with our participants who have recently left EMPath’s emergency shelter programs. You will be supporting their journey to self-sufficiency and remaining stably housed.

The Mobility Mentor goes beyond case management and is the primary point of contact and part of a dynamic team co-investing with participants, using Mobility Mentoring®—an internationally recognized economic coaching approach, with goalsetting at its center.

Responsibilities

• Routinely assists participants with housing placement opportunities.
• Provides one-to-one Mobility Mentoring coaching to participants on goals related to upward economic mobility, including housing, budgeting, career and education, child care, health care, and more.
• Conducts detailed assessments to identify each family’s strengths, needs, and establishes individual mobility goals, while monitoring and documenting progress on individualized plans.
• Maintains a strong sense of emotional intelligence, reliability, and flexibility to navigate complex issues with sound reasoning.
• Communicates effectively to a wide array of audiences from participants to external stakeholders.
• Adheres to Massachusetts Executive Office of Housing and Livable Communities (HLC) contractual requirements.
• Completes weekly and accurate service documentation; maintains data management records and assists with program reporting tracking elements
• Cooperates with participants to resolve challenges and makes referrals to EMPath specialists in areas where more intensive support is needed.
• Utilizes a trauma-informed and trust-centered orientation coaching strategy
• Maintains resourcefulness and ensures referrals are made in collaboration with internal and external resources.
• Follows all EMPath and HLC policies and procedures including emergency preparedness, fitness of habitability, and others, as required.
• Other duties as assigned.

Skills & Competencies Needed

• Bilingual speakers in Spanish preferred
• Bachelor’s degree is preferred
• 1 -3 years of experience in case management, direct homeless services, or life skills coaching.
• Basic understanding of coaching, motivational interviewing, and mentoring practices and skills.
• Basic knowledge of case management principles and community resources.
• Cultural competency and ability to establish effective professional relationships with diverse group of clients.
• Knowledge of homelessness, housing subsidies, and other housing issues.
• Strong mediation, crisis intervention, negotiation, verbal and written communication skills.
• Ability to handle a variety of assignments and have flexibility to work some evenings if necessary.
• Strong organizational skills and high level of attention to detail.
• Excellent Microsoft Office skills.

25% local travel - This role requires travel to participants in scattered sites. A driver's license and access to a reliable vehicle is required. EMPath reimburses for work related mileage.

Why EMPath?

The Work! The work, the participants and your colleagues are committed to Disrupting Poverty.

Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring® training for all coaches and tuition assistance.

Pay transparency: $26.27 to $27.78 per hour , based on education, experience and language skills.

Work/Life Balance

EMPath transitioned to a 36-hour, 4-day work week. This position requires 4 days in-office ( 21 Hosmer Street , Dorchester, MA). Some evenings and weekends may be required. 25% local travel - This role requires travel to participants in scattered sites. A driver's license and access to a reliable vehicle is required. EMPath reimburses for work related mileage.

Benefits

4 weeks of accrued paid time off, 9 paid holidays, 2 floating holidays, competitive salary, retirement planning and competitive healthcare benefits.

At EMPath, we are committed to creating an inclusive and supportive environment where all individuals feel valued and empowered. We strongly encourage people of color and individuals from diverse backgrounds to apply.

We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

All offers of employment at EMPath are contingent upon clear results of a thorough background check.