Community Coordinator II (Fred B. Rooney Building)

WinnCompanies; Bethlehem (Northampton County); On-site; USD 42,000 - 62,000; Full time

Job summary

WinnCompanies is seeking a Community Coordinator II for the FredB. Rooney Building in Bethlehem, PA, a 150-unit affordable housing and commercial community.

You will develop an annual Connected Communities plan, manage the property budget, coordinate resources across six outcomes, provide direct assistance and 1-1 coaching, and maintain MOUs and resident data. The role includes regular resident communications, quarterly meetings, a monthly newsletter, event flyers, and ongoing professional

Qualifications

• High school diploma or GED required.
• 3–5 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Experience with Microsoft Office.
• Excellent customer service and attention to detail.
• Ability to multi-task in a fast-paced office.
• Ability to work with a diverse group of people and personalities.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Manage property Connected Communities budget and track goals with managers.
• Coordinate resources for residents addressing six key outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1-1 coaching to individuals and families.
• Establish and maintain MOUs with third parties providing services and programs on and off-site.
• Utilize CONNECT to collect, manage, report on, and analyze resident data for accuracy and consistency.
• Develop methods of communication with residents including quarterly meetings, monthly newsletter, flyers, and social updates.
• Participate in professional development opportunities offered by the region and Winn.

Skills

Partner management

Customer service

Attention to detail

Multi-tasking

Communication

Education

High school diploma or GED

Bachelor's degree in Social Work, Nutrition, Business, or related field

Tools

Microsoft Office

Job description

About the Opportunity

Connected Communities is a non-profit 501(c)3 organization dedicated to the creation and growth of community-based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed-income housing communities. Connected Communities works as the backbone for collective impact in each community it supports alongside our affiliate, WinnCompanies. We help our clients, property management staff and community partners to create structured, shared goals with networks of local community partners and resident leaders; fund and implement collaborative strategies and programs.

WinnCompanies is looking for a Community Coordinator II to join our team at FredB. Rooney Building, a 150-unit affordable housing and commercial community located in Bethlehem, PA.

Community Coordinators are a core part of our property management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.

You will utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs and support, and community engagement opportunities. You will also provide concierge and administrative support to the community.

Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.senoor
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements:

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Bachelor's degree in Social Work, Nutrition, Business, or related field.