Program Manager, Safe & Stable Housing

United Way of Massachusetts Bay, Inc; Boston (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

BCBS PPO insurance

Dental insurance

401k with company match

Discretionary employer base contribute

PTO with summer hours

Thanksgiving three-day closure

Hybrid work schedule

Job summary

United Way of Massachusetts Bay, Inc. is seeking a Program Manager to coordinate cross-functional efforts focused on safe and stable housing as part of advancing an economically just region.

The role requires strong communication, organization, and project management to mobilize leadership across departments and achieve project goals. The ideal candidate will be a results-oriented systems thinker with the ability to build trust and manage people effectively, while embodying a commitment to

Qualifications

• 2+ years of experience in Safe and Stable Housing or related Human Services field.
• Experience in virtual and/or in-person facilitation.
• Experience or interest in program evaluation and data collection systems.

Responsibilities

• Schedule and coordinate internal meetings with staff to plan agendas and notes.
• Coordinate external meetings and prepare agendas and materials.
• Provide administrative support for grant budgets and invoices.
• Track progress toward goals and communicate United Way's efforts.
• Lead or support cross-functional initiatives and special projects.
• Manage communications and documentation for strategy work.

Skills

Strong organizational skills

Project management

Communication

Equity & inclusion

Job description

About Us

United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone across races and ethnicities to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.

We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.

We offer excellent benefits including a BCBS PPO plan, dental, 401k retirement savings with company match and a discretionary employer base contribution. Our PTO policy offers summer hours and a three-day closure for Thanksgiving. We also offer a hybrid work schedule, with a minimum of 2 fixed days in office per week. Additional in person work will be required based on the needs of the position and the organization.

Position Overview

United Way of Massachusetts Bay is committed to scaling safe and stable housing. We prioritize a stable home as the foundation for what people need to live and thrive, working to increase the availability of affordable housing and end homelessness.

United Way is seeking a Program Manager who can coordinate the efforts of a cross-functional team focused on safe and stable housing as a key supporting goal in the organization's mission to advance an economically just region, where access to financial opportunity is universal and prosperity is shared across race and ethnicity. The ideal Project Manager candidate will be interested in strategies to scale safe and stable housing and will use their skills of effective communication, organization, and project management to mobilize the organization's leadership across departments to achieve project goals. The ideal candidate will be a results-oriented, systems thinker with the ability to build trust internally and manage projects and people effectively.

Key Responsibilities

Project Management

The Program Manager will be a member of the Community Impact team and will support the planning, coordination, and execution of strategic initiatives. Working across departments and with external partners, the Program Manager will help ensure projects are aligned with organizational goals, implemented effectively, and delivered on schedule.

Responsibilities include:

• Schedule and coordinate meetings internally, working with key staff to plan agendas, take and keep good notes on progress, and include the right people who will accomplish work efficiently and effectively. Clearly communicate with team members to act in keeping with the project plans.
• Schedule and coordinate external meetings, planning and preparing agendas and meeting materials, and conducting follow-up.
• Provide administrative support to reconcile invoices and grant budgets.
• Track progress toward goals to support the successful evaluation and communication of United Way's efforts.
• Organize and coordinate timelines and team tasks.
• Support internal alignment within UW.
• Develop and implement systems for project management.
• Manage communications and documentation for the strategy and high-level bodies of work.
• Prepare or assist in the preparation of grant requests, program reports, and funding continuation from outside sponsors.
• Manage grants, contracts, and MOUs.
• Lead or support cross-functional initiatives, strategic priorities, and special projects that advance United Way's mission, including work that extends beyond the Safe and Stable Housing portfolio.

Personal Leadership

The Program Manager will inspire the trust and confidence of internal and external colleagues and volunteers. Success will require the ability to collaborate and synthesize diverse skills and perspectives without losing focus on our collective goals.

• Ability to build an effective work plan, communicate how each step advances the work of the whole, and willingness to hold colleagues accountable to activities.
• Become familiar with community-level data points related to housing and homelessness and the actions that we will take to move them.
• Demonstrate commitment to continual learning and growth and a willingness to embrace change.
• Experience and personal/professional commitment to United Way's priority communities and ability to foster solidarity within the movement for housing justice.

Requirements

• 2+ years of experience working in Safe and Stable Housing, or a related Human Services field
• Experience in virtual and/or in-person facilitation
• Strong organizational skills and attention to detail and accuracy
• Strong project management skills with the ability to take initiative, meet deadlines independently, and manage multiple projects
• Ability to analyze problems and strategize for better solutions
• Ability to communicate and present ideas with clarity
• Experience or interest in program evaluation and data collection systems
• Uses a lens of equity, diversity, inclusion, and promotion of multi-cultural awareness in the development of strategies and visioning
• Commitment to the mission of United Way
• Access to a car and/or public transportation
• Adherence to UWMB Hybrid Work Policy, which currently requires a minimum of two fixed days per week in the office
• Willingness to work a flexible schedule, some evenings and weekends, and travel throughout United Way's region. Work hours are subject to change based on events and activities in collaboration with schools and community-based organizations.

United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities.