Program Evaluation & Data Insights Specialist

SGA Youth & Family Services; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Job summary

SGA Youth & Family Services in Chicago is seeking an Evaluation Specialist to support continuous quality improvement and program evaluation through data collection, validation, analysis, and interpretation of outcomes.

The role involves collaborating with program staff and leadership to identify trends, develop meaningful reports, and translate findings into actionable recommendations for program improvement, especially for children, youth, and families in underserved communities.

Qualifications

• Bachelor's degree preferred in social science, public health, data analytics, public administration or related field.
• 2–4 years of experience collecting, analyzing, and interpreting program/outcome data.
• Experience developing reports, dashboards, data visualizations, and presentations.
• Experience using databases or performance management systems such as ETO, Bonterra Apricot, Salesforce, or similar.
• Experience using Microsoft Excel for data analysis.

Responsibilities

• Reviews program data for accuracy and resolves data-quality issues.
• Collaborates with CQI Supervisor and leadership to identify improvement opportunities.
• Ensures data reported is accurate and submitted on deadlines.
• Produces data tables, summaries, and analyses for grant reports and communications.
• Develops data collection tools, surveys, manuals, and reports in required systems.
• Provides training on data entry, quality, and reporting.

Skills

Data collection

Data analysis

Program evaluation

Critical thinking

Communication

Collaboration

Education

Bachelor's degree in Social Science/ Public Health/ Data Analytics/ Public Administration/ related field

Tools

Excel

Efforts to Outcomes (ETO)

Bonterra Apricot

Salesforce

Job description

SGA Youth & Family Services in Chicago is seeking an Evaluation Specialist to support continuous quality improvement and program evaluation through data collection, validation, analysis, and interpretation of outcomes.

The role involves collaborating with program staff and leadership to identify trends, develop meaningful reports, and translate findings into actionable recommendations for program improvement, especially for children, youth, and families in underserved communities.