Impact Analytics & Evaluation Specialist

Sga Youth; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement savings plan

Paid vacation, sick leave, personal, &

Holidays and Employee Assistance

Job summary

SGA Youth is seeking an Evaluation Specialist in Chicago to support continuous quality improvement and program evaluation. You will collect, validate, analyze, and interpret program data, working closely with staff and leadership to identify trends and translate findings into actionable recommendations.

You'll develop reports and dashboards, create data collection tools, and provide training on data systems to ensure timely, accurate reporting for grants and program reviews.

Qualifications

• 2–4 years of experience collecting, analyzing, and interpreting program, performance, or outcome data.
• Experience supporting program evaluation, performance measurement, and/or continuous quality improvement.
• Experience developing reports, dashboards, data visualizations, and presentations.
• Experience using databases or performance management systems such as Efforts to Outcomes (ETO), Bonterra Apricot, Salesforce, or similar platforms.
• Experience using Microsoft Excel for data analysis, including formulas, pivot tables, data cleaning, and analysis.

Responsibilities

• Reviews program data for accuracy, completeness, consistency and anomalies; identifies data-quality issues and works with program staff to resolve them.
• Collaborates with the Continuous Quality Improvement Supervisor and program leadership to use evaluation findings and performance data to identify opportunities for improvement.
• Collaborates with program and administrative staff to ensure reported data are accurate, complete, consistent with source documentation, and submitted according to established deadlines.
• Produces data tables, outcome summaries, and other analyses used in grant applications, funder reports, program reviews, and agency communications.
• Develops data collection tools, surveys, forms, manuals, procedures, training materials, and reports in agency and fund-required management data systems.
• Provides technical assistance and training to staff on data entry, data quality, reporting, and appropriate use of data systems.
• Supports the development of SGA's annual Program Evaluation Report
• Represents the agency in collaborative/collective impact projects, seeking accreditation, and other special initiatives.
• Troubleshoot technical issues with the performance management of the case management data system experienced by agency staff.
• Interpret grant guidelines and contractual deliverables to design, establish, and maintain compliance tracking systems that ensure ongoing alignment with Key Performance Indicators (KPIs) and Performance Measures (PMs).
• Perform other duties as assigned.

Skills

Data Collection, Quality, and Analysis

Program Evaluation

Critical Thinking and Problem Solving

Technology and Data Systems

Communication and Collaboration

Education

Bachelor's degree in Social Science, Public Health, Data Analytics, Public Administration, or related field

Tools

Efforts to Outcomes (ETO)

Bonterra Apricot

Salesforce

Microsoft Excel

Job description

SGA Youth is seeking an Evaluation Specialist in Chicago to support continuous quality improvement and program evaluation. You will collect, validate, analyze, and interpret program data, working closely with staff and leadership to identify trends and translate findings into actionable recommendations.

You'll develop reports and dashboards, create data collection tools, and provide training on data systems to ensure timely, accurate reporting for grants and program reviews.