Eligibility Specialist I - State Programs

Arkansas Department of Energy & Environment; Jacksonville (AR); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

pension

maternity leave

paid state holidays

Job summary

Arkansas Department of Human Services is seeking an entry-level Program Eligibility Specialist I in Jacksonville, AR to review applications, verify information, and determine eligibility for state programs. Strong attention to detail and excellent communication are essential.

Responsibilities include processing applications, maintaining case records, and guiding applicants through eligibility requirements and benefits while ensuring compliance with state and federal laws.

Qualifications

• At least one year of experience in customer service, administrative support, case processing, or a related field.
• Strong attention to detail and organizational skills.
• Proficiency in basic computer applications and case management systems.
• Excellent verbal and written communication and customer service abilities.

Responsibilities

• Review and process applications for state assistance programs.
• Verify applicant information including income, residency, and household composition.
• Maintain accurate case records and ensure timely processing of applications.
• Communicate eligibility requirements and program benefits to applicants.

Skills

Customer service

Administrative support

Case processing

Attention to detail

Education

Bachelor's degree

Tools

Basic computer applications

Case management systems

Job description

Arkansas Department of Human Services is seeking an entry-level Program Eligibility Specialist I in Jacksonville, AR to review applications, verify information, and determine eligibility for state programs. Strong attention to detail and excellent communication are essential.

Responsibilities include processing applications, maintaining case records, and guiding applicants through eligibility requirements and benefits while ensuring compliance with state and federal laws.