Program Director - Quality & Safety Learning Integration

Advocate Health; Winston-Salem (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Advocate Health in Winston-Salem, NC is seeking a program administrator to coordinate day-to-day services across a functional area, ensuring continuous improvement and alignment with organizational goals.

Responsibilities include analyzing systems, developing best practices, preparing reports, assisting with budget planning, and communicating with leadership and vendors. Bachelor's degree required; master's preferred. May supervise staff and participate in committees.

Qualifications

• Bachelor’s degree required.
• Three years of progressive and applicable experience in the area to be served.
• Masters in Health Administration, Healthcare Quality, Public Health, or related fields preferred.

Responsibilities

• Oversee the day-to-day administration and coordination of program services.
• Analyze systems and processes; develop and implement best practices to improve outcomes.
• Create evaluation strategies to monitor performance and determine improvements.
• Set goals for programs according to organizational objectives.
• Assist leadership with budget development and planning; monitor expenditures.

Education

Bachelor’s degree

Masters in Health Administration, Healthcare Quality, Public Health, or related field

Job description

Major Responsibilities

• Responsible for the overall administration and coordination of the day-to-day delivery of program or functional area services.
• Continuously analyzes systems and processes. Develops and implements best practices and appropriate changes to improve outcomes in a timely manner.
• Creates evaluation strategies to monitor performance and determine the need for improvements.
• Initiates and set goals for programs and functional area according to the strategic objectives of the organization.
• Assists leader with budget development and planning. Ensures areas of responsibility meet fiscal requirements and monitors expenditures.
• Ensures program and functional area operations and activities adhere to any legal guidelines and internal policies.
• Keeps senior management informed with detailed and accurate reports or presentations.
• Develops appropriate communication and communication methods to facilitate the flow of information and maximize effective communication throughout the program. Communicates services with other departments and vendors as applicable.
• Facilitates and/or conducts individual and group presentations as needed.
• May supervise the work and manage performance of assigned staff.
• Participates in committees as appropriate.
• Performs other related duties incidental to the work described herein.

Licensure, Registration, and/or Certification Required

• None Required.

Education Required

• Bachelor’s degree

Experience Required

• Three years of progressive and applicable experience in the area to be served

Education Preferred

• Masters in Health Administration, Masters in Healthcare Quality, Masters in Public Health, or related fields.

Experience Preferred

• Graduate Medical Education and/or Academic Health System experience.
• Clinical experience.
• Program / Project Management Experience.

Physical Requirements

• This position requires periods of sitting, standing, walking, bending, and reaching. It is essential that the teammate can speak, hear, and see. Ability to use finger and hand dexterity.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.