Program Director of Single Site Supportive Housing

DePaul; City of Rochester (NY); On-site; USD 69,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO

Paid Holidays

403B with Employer Match

Employee Assistance Program

Staff Recognition Program

Employee Discount Program

Job summary

DePaul is seeking a Program Director to oversee Single Site Supportive Housing across designated regions, ensuring quality tenant care and staff supervision. The role requires travel between Rochester and Buffalo and entails budget oversight, reporting, and adherence to person-centered practices.

The candidate should bring a Bachelor’s or equivalent experience in Human Services, with supervisory background and a clean NYS driving record.

Qualifications

• Bachelor’s degree in Psychology or Human Service field with two years of residential experience, plus supervisory responsibilities.
• Associate’s degree in Human Service field with three years residential experience, including some supervisory duties.
• High School diploma or GED with five years residential experience, two of which include supervisory experience.

Responsibilities

• Oversee Single Site Supportive Housing operations in designated region.
• Support program startup at new Affordable Housing projects.
• Maintain positive relationships with community service agencies and local government entities.
• Market programs to sustain census and funding.
• Ensure tenant records, audits, budget adherence, and staff training are up to date.
• Lead staff meetings and ensure two-person visits where required for safety.

Skills

Supervisory experience

Residential care experience

Clean NYS driving record

Program oversight

Education

Bachelor’s degree in Psychology or Human Service field + 2 years residential experience

Associate’s degree in Human Service field + 3 years residential experience

High School diploma or GED + 5 years residential experience

Job description

Overview

The Program Director is responsible for the oversight of DePaul's Single Site Supportive Housing. This includes ensuring quality care for the tenants, the effective training and supervision of staff, and completing the necessary tracking and reporting requirement. Overnight travel is required.

Why work for DePaul?

• Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits (see below)
• Competitive wages with this position paying $68,640-$71,760/year

Responsibilities

• Assist with the oversight and operation of Single Site Supportive Housing in designated region/area.
• Assist with the program start up at new Affordable Housing projects.
• Develops and maintains positive working relationship with various community service agencies including the local government unit, SPOA and Continuum of Care.
• Markets new and existing programs to ensure that proper census is maintained.
• Conducts audits to ensure that appropriate tenant records are maintained.
• Adheres to and oversees program budget and reviews them for accuracy.
• Ensure that staff are properly trained and evaluated, including attending any required trainings.
• Ensure that staff initiates direct contact with each tenant on a least a monthly basis.
• Responsible for submitting periodic required reports and necessary statistics (Homeless status, MRT status, etc.).
• Ensure that all staff adhere to person centered philosophies and practices.
• Conduct staff meetings on a regular basis, both in person or via phone for remote sites.
• Work conjunctively with Quality Management and Risk Management in order to promote optimum tenant care.
• Follow all safety rules and regulations for self and others including the provision of two person visits when indicated.
• Respects and maintains customer confidentiality. Demonstrates a positive and caring attitude towards all customers and staff.
• Perform any other duties necessary for the effective and efficient operation of the program
• Travel between programs in Rochester and Buffalo required.

Qualifications

• Bachelor’s degree in Psychology or Human Service field plus two years of residential experience working with mentally disabled individuals (one of which includes related supervisory experience). or Associate’s degree in a Human Service field plus three years of residential experience working with mentally disabled individuals (one of which includes related supervisory experience) or High School diploma or GED plus five years residential experience working with mentally disabled individuals (two or which includes related supervisory experience).
• In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul’s personnel policy.

Benefits

This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.