Program Director | Housing Stability & Supports

Gandara Mental Health Center, Inc.; Springfield (MA); On-site; CAD 78,000 - 86,000; Full time

Benefits offered by this job

Health, Dental, Vision, Pet and Life

Paid vacations

Paid holidays

8 discretionary days

Mileage Reimbursement

Culturally Diverse population

Student Loan Forgiveness Eligibility

Clinical Licensing Support

Job summary

Gandara Mental Health Center, Inc. in Springfield, MA is seeking a Program Director to lead Housing Stability & Supports. You will hire, train and supervise case workers, foster a recovery-focused environment, and coordinate referrals and admissions with partner agencies.

The role emphasizes program planning, data reporting, and collaboration with funders. A bachelor’s in a related field is required, with masters preferred; bilingual candidates encouraged.

Qualifications

• Bachelor's degree in social work, human services, substance abuse services, counseling or related field required, master's degree preferred.
• Knowledge of community resources/agencies and ability to network with partners.
• Ability to be innovative, analytical and decisive in problem solving.
• Client advocacy skills and ability to work with diverse community agencies.
• Valid driver's license.

Responsibilities

• Hires, trains and supervises case workers and case managers.
• Leads program planning and annual review to ensure recovery-focused service delivery.
• Oversees referrals, admissions, and maintains relationships with referral sources.
• Delivers services when staff are unavailable and ensures client records are maintained.
• Administers EMR/HMIS data systems and reports to funding sources.
• Represents the agency at community meetings and collaborates with partners.

Skills

Lived experience

Community resources knowledge

Innovation and problem solving

Client advocacy

Relationship building

Independent organization

Cultural competence

Driver's license

Education

Bachelor's in social work or related field

Master's degree preferred

Job description

Program Director | Housing Stability & Supports

Job Category: Operations-Prevention

Requisition Number: PROGR003361

• Posted : October 6, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Greater Springfield Area
Springfield, MA, USA

Description

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Culturally Diverse population
• Student Loan Forgiveness Eligibility
• Clinical Licensing Support

Salary :

Salary Range : $55,000 - $60,000

Job Title: Program Director

Work Location: Springfield, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Hires, trains and supervises case workers and case managers
• Creates an overall environment Of recovery by staying current with the recovery field, playing an
  active role in the recovery community and promoting the values of recovery, safety,
  cooperation, communication and inclusiveness in al program activities.
• Acts as principal referral Contact for prospective clients, including overseeing referral requests,
  arranging for evaluative interviews and admission intakes, establishing and maintaining relations
  with referral sources
• Delivers services to clients in the program in the event that staff is unavailable
• Maintains client records and creates required reports
• Acts as administrator for the ESM, agency EMR and HMIS data Systems
• Represents agency at community meetings, as appropriate
• Attend applicable meetings with network providers, the Network to End Homelessness,
• Hampden County COC and others as necessary
• Adheres to program and agency policies and procedures.
• Leads annual program planning and review.
• Maintains positive relations with funding sources.
• Participate in collaborating projects with other agencies/COC as applicable.
• Responsible for compiling monthly safety reports and submitting to department director.
• Responsible for monitoring department staff compliance with training schedule

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Responsible for the timely submission Of program reports and data, as well as all agency
  paperwork in accordance with agency policies
• Perform other tasks as determined by the Prevention Department Director and/or other
• Department/Agency administrators

KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's degree in social work, human services, substance abuse services, counseling or
  related field required, mastees degree preferred
• Lived experience a plus.
• Knowledge of community resources/agencies
• Ability to be innovative, creative, analytical, and decisive in problem solving.
• Client advocacy skills and ability to establish working relationships with community agencies.
• Ability to structure and organize job responsibilities independently,
• Ability to deal with diverse populations.
• Must have valid driver's license.

The Gándara Mental Health Centerprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.