Program Director, Community-Based Services

Atlantic Group; New York (NY); On-site; USD 68,880 - 79,900; Full time

Job summary

Atlantic Group is seeking a Program Director for a temporary to permanent position in New York City. The role involves overseeing the operations of community-based residential programs serving vulnerable populations and ensuring program performance and quality service delivery.

The ideal candidate will have a bachelor’s degree and be experienced in leadership within human services. Responsibilities include managing staff, compliance, and promoting client-centered services in a fast-paced environment.

Qualifications

• 3+ years of leadership or management experience.
• 5+ years of experience in human services, social services, or residential programs.
• Experience in homeless services or community-based programs.

Responsibilities

• Oversee daily program operations and establish performance goals.
• Supervise, mentor, and develop program staff.
• Ensure compliance with policies and regulatory standards.
• Manage program resources and monitor performance metrics.
• Promote client-centered service delivery.
• Partner with internal and external stakeholders.

Skills

Leadership experience

Communication

Organizational

Crisis management

Problem-solving

Decision-making

Bilingual Spanish (preferred)

Education

Bachelor's degree

Tools

Microsoft Office Suite

Electronic case management systems

Job description

Atlantic Group is seeking a Program Director for a temporary to permanent position in New York City. The role involves overseeing the operations of community-based residential programs serving vulnerable populations and ensuring program performance and quality service delivery.

The ideal candidate will have a bachelor’s degree and be experienced in leadership within human services. Responsibilities include managing staff, compliance, and promoting client-centered services in a fast-paced environment.