Program Director - Bronx, NY

Phipps; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Vision insurance

Life insurance

Paid time off

Job summary

Phipps Neighborhoods in New York, NY seeks an experienced administrator to oversee daily SRO operations and supervise a team including Administrative Assistant, Senior RA, Clinical Coordinator, and Nurse. You will ensure incident reporting, liaise with funders, and manage program budgets and data systems such as Salesforce.

You will also contribute to service planning, grant writing, staff development, and compliance with OMH and HRA requirements, balancing clinical oversight with operational

Qualifications

• Bachelor’s degree in social work, psychology, or counseling, or five years in human services.
• Experience with mentally ill, economically disadvantaged, entitlement recipients, and at-risk populations; bilingual preferred.
• Ability to supervise and train Clinical Coordinator.
• Experience with homeless services or mental health departments; strong communication, organization, and computer literacy.

Responsibilities

• Administer daily operations and supervise staff including Administrative Assistant and Nurse.
• Coordinate with funder and supervisors; prepare reports and incident follow-ups.
• Develop service plans and treatment options; maintain budgets and fiscal operations.
• Ensure quarterly fire drills; manage data in Salesforce and funder databases.
• Assist with grant writing and securing funding for the program.
• Participate in interviewing, hiring, training, and monthly staff meetings.

Skills

Verbal communication

Written communication

Multi-tasking

Clinical supervision

Interpersonal skills

Computer literacy

Education

Bachelor's degree in social work, psychology, or counseling

Master's degree preferred

Job description

• Responsible for the administration and supervision of the daily operations of the SRO.
• Responsible for the supervision of: Administrative Assistant, Senior RA, Clinical Coordinator, and the Nurse.
• Participate in check-in meetings with funder, and supervision with supervisor.
• Ensure that all incidents have incident reports completed and shared with supervisor. In addition, high-level incident reports must be followed up and documented with final determinations.
• Collaborate with the Deputy Executive Director of Community & Economic Empowerment, the Managing Director, and the Nurse and staff regarding service plans and treatment options.
• Administer and supervise the Department of Health & Mental Hygiene contract.
• Identify, evaluate, and develop links with community resources for referrals.
• Participate in internal committees to increase cross integration and referrals.
• Serve as liaison with community members, OMH, and PN.
• Assist with grant writing to secure additional funding for the program.
• Work with staff to develop projects, set goals, and objectives, establish timelines, and oversee program budgets and fiscal operations.
• Prepare and submit corrective action reports, interim reports, stats, and narrative reports to OMH, and supervisor.
• Participate in interviewing, hiring, training & orientation, and monthly supervision of the staff. Holding monthly staff meetings at the site.
• Ensuring that Fire Drills take place on a quarterly basis.
• Inputting and reviewing data into the Salesforce and funder database system.
• Responsible for completing the monthly levels of service report.
• Prepare a monthly narrative report regarding programming stats and updates.
• Responsible for obtaining the HRA referrals for the Supportive Housing Applications through the HRA Caps database.
• Ensure that all documentation is ready for the Bi-Annual OMH audits from the funder. Ensure that apartments are turned over expeditiously and interviews are scheduled to meet target of 60.
• Participation in internal committee’s such as: Social Emotional Learning, Leadership Meeting’s for Managers, All Staff, Policy, Management & Training, Performance Evaluation, Progressive Discipline.
• Responsible for ensuring that all the staff receive consistent professional development on: Tobacco Treatment, Cultural Humility, Suicide Prevention, Narcan, De-Escalation, Trauma, Decompensation, Person Centered Documentation Annually, Mental Health, Smoking Cessation, Cultural Competency, Suicide Assessment, Trauma, Substance Abuse, Domestic Violence.
• Responsible for administrative tasks such as time sheets, petty cash, check request, purchase requisitions, vacation request, personal day, annual evaluations, and other matters deemed necessary by the Managing Director and the Deputy Executive Director.
• Additional tasks deemed necessary by the Managing Director and the Deputy Executive Director.

Qualifications:

• Bachelor’s degree in social work, Psychology, or Counseling or five years’ experience in the human services field. Master’s Degree preferred.
• Experience working with the mentally ill, economically disadvantaged, entitlement recipients and “at risk populations. Bilingual preferred.
• Capacity to multi-task and to provide clinical supervision and training to the Clinical Coordinator.
• Previous work experience with the Department of Homeless Services or the Department of Mental Health & Hygiene preferred. Excellent verbal and written communication skills, strong organization and interpersonal skills, and computer literate.

Salary Range: $80,000 - $85,000 commensurate to skillset, experience, and education

At Phipps Neighborhoods, we are committed to fostering an inclusive workplace where employees can thrive professionally and personally. We offer competitive benefits, meaningful career development opportunities, and wellness programs designed to support your overall well-being. Our comprehensive benefits package for full-time employees includes a 401(k) match, company-paid vision and life insurance, competitive paid time off, paid holidays, employee recognition and referral programs, access to learning and development resources, and opportunities for advancement through our commitment to promoting from within.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Applicants who are deaf, hard of hearing, or have a speech disability and require assistance during the application or hiring process are encouraged to request a reasonable accommodation. Phipps Neighborhoods is committed to ensuring an accessible recruitment and employment experience for all qualified individuals

Qualifications

Education

Required

Bachelors or better in Psychology (All) or related field.

Experience

Preferred

5 years:

Experience in Human Services

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.