Program Director 2 - Office of Student Affairs Systems and Data (Law Center) - (497150 )

University of Houston; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

University of Houston seeks a senior data/IS professional to oversee student data operations within the UH Law Center’s Student Services. You will manage data systems, design reports, and drive process improvements across enrollment, records, and academic progress.

Responsibilities include building dashboards, automating workflows with MS 365 and Power Automate, and ensuring compliance with policies. Collaboration with university partners and leadership is essential.

Qualifications

• Requires a bachelor’s degree in a related field; advanced degree preferred.
• Minimum five (5) years of directly job-related experience.
• Experience in higher education administration, student records, enrollment management, or related area is helpful.
• Strong technical skills for data management and process improvement.

Responsibilities

• Serve as the primary technical resource for student data and information systems (enrollment, records, academic progress).
• Generate, develop, and analyze student data using SQL, Excel, Qualtrics, and relational databases for reporting and decision-making.
• Evaluate and improve business processes and workflows, including automation opportunities and data integration.
• Create apps, tools, and plug-ins to support OSA and Law Center stakeholders, exploring AI-enabled outputs.
• Manage course registration processes, grade submissions, exams scheduling, and related systems.
• Oversee graduation audits, degree progress, and compliance with academic policies.
• Develop and maintain reports, dashboards, datasets, and analytical resources for leadership and stakeholders.
• Collaborate with UH Law Center and University partners to troubleshoot issues and implement improvements.

Skills

Project management

Communication

Organizational skills

Team collaboration

Education

Bachelor's degree in computer science, information systems, business administration, data analytics or related field

Advanced degree preferred

Tools

SQL

Qualtrics

MS 365 / Microsoft 365

Relational databases

Data wrangling

Power Automate

Job description

Department: Student Services, Law Salary: Commensurate with Experience/Education

Description

Responsible for the operations of a large program or center at the university. Oversees staff, budgets, and projects.

1. Oversees a large department, program or center.
2. Manages budget and engages in strategic planning to ensure allgoals are met.
3. Hires and directs the activities of staff.
4. Resolves personnel issues as they arise.
5. Engages in budget-planning, grant oversight, and policydevelopment.
6. Implements new programs and projects and monitors ongoingactivities of department or center.
7. Reviews department policies and processes and implementsimprovements as needed.
8. Represents department or center to internal and externalconstituents.
9. Performs other job-related duties as required.

Notes to Applicant:

The position works closely with and under the supervision of theOffice of Student Affairs’ (OSA) Assistant Dean for Student Affairs(ADSA) at the University of Houston Law Center to comprehensivelymanage student academic performance information. The positionserves as a key technical resource for OSA and is responsible forthe development and improvement of technological business processesthat support OSA’s essential functions.

Given the position’s significant responsibility for data managementand systems processing, a bachelor’s degree in computer science,information systems, business administration, data analytics, or arelated field is required. Applicants with an advanced degree in arelated field will be thoughtfully considered. Experience with SQLquery writing, advanced Excel, Qualtrics, MS 365, relationaldatabases, information system integration, student informationsystems, data analysis and "data wrangling", and business processdevelopment is highly preferred. Experience in higher educationadministration, student records, enrollment management, or arelated area is also helpful.

The position’s primary responsibilities are asfollows:

• -Serve as OSA’s primary technical resource for student data andinformation systems, including student recordkeeping, enrollment,academic progress, and performance.
• -Generate, develop, maintain, and analyze student data using SQL,advanced Excel, Qualtrics, statistics, relational databases, the MS365 platform and its internal automation tools such as PowerAutomate, and other tools to support reporting, compliance,accreditation, assessment, and decision-making.
• -Evaluate, develop, and improve business processes and workflows,including opportunities for automation, data integration, and othertechnology-based solutions.
• -Create apps and tools and plug-ins that benefit OSA or the studentpopulation or other Law Center stakeholders, and increasingly useAI technology to generate more useful and beneficial items to improve services to students and the measurement of importantactivity and student success metrics.
• -Manage course registration processes, grade submissions, examscheduling, and other enrollment and academic systemsprocesses.
• -Oversee graduation audits, monitor degree progress, manage studentrecords, and help ensure compliance with academic policies andprocedures.
• -Develop and maintain reports, dashboards, datasets, and otheranalytical tools and resources for OSA leadership and internal andexternal stakeholders.
• -Collaborate with OSA leadership and Law Center and Universitypartners to troubleshoot system issues, implement processimprovements, and support technology and data initiatives.
• -Serve as a resource for complex and ad hoc data requests andprovide analysis to support operational planning, programevaluation, and strategic decision-making.
• -Performs other job-related duties as assigned.

Additional Job Posting Information:

• -Interested candidates should have strong organizational,communication, and interpersonal skills, and the ability to managemultiple projects, meet deadlines, and work effectively in acollaborative team environment.

Required documents: Resume/CV, Cover Letter

Experience will be considered in lieuofeducation. Education will be considered in lieuofexperience.

MQ: Education: Requires a thorough understanding of boththeoretical and practical aspects of an analytical, technical orprofessional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work beingperformed. Experience: Requires a minimum of five (5) years ofdirectly job-related experience. Certification/Licensing: None.

All positions at the University of Houston-System are securitysensitive and will require a criminal history check.

The University of Houston System and its universities are EqualOpportunity Institutions. Everyone is encouraged to apply.