Program Director

Permanent- The Villa, 3114 Villa Avenue, Bronx, New York, United States of America; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in supportive housing seeks a dedicated Program Director to lead operations at a vital Bronx facility. This role involves managing services for individuals facing substance use and mental health challenges, ensuring compliance with regulations, and fostering community partnerships. The ideal candidate will possess strong leadership skills, a relevant advanced degree, and a commitment to improving the lives of vulnerable populations. Join a team that values collaboration and community impact, and help create a supportive environment for residents while overseeing a dedicated staff.

Qualifications

• Master’s degree in social work or related field preferred.
• 4 years of experience with special needs populations, including 2 years of supervisory experience.

Responsibilities

• Manage day-to-day operations related to tenant services and building safety.
• Oversee staff supervision, hiring, and training.
• Handle community relations and maintain partnerships with local service providers.

Skills

Team Building

Organizational Skills

Communication Skills

Interpersonal Skills

Education

Master’s degree in social work

Bachelor’s degree in related field

Tools

AWARDS Case Management Software

Microsoft Office Suite

Job description

Permanent- The Villa, 3114 Villa Avenue, Bronx, New York, United States of America Req #1367

Friday, January 3, 2025

Position: Program Director

Program: The Villa

Program Description:

The Villa is a congregate building located in the Bronx that opened in 2015. It provides supportive housing to 47 individuals who are active substance users and 9 individuals with serious and persistent mental illness.

Essential Duties and Responsibilities:

The essential duties of the Program Director include, but are not limited to, the following activities:

1. Be available to respond to emergencies on a 24/7/365 basis.
2. Manage day-to-day operations related to tenants' services, physical plant, building safety, and security.
3. Provide direct and indirect supervision to staff, including hiring, discipline, training, and development as needed.
4. Oversee the business office in collaboration with Property Management, including rental and rent collection.
5. Collaborate with the Clinical Coordinator to ensure appropriate and quality services are offered to tenants.
6. Meet regularly with tenants to counsel and instruct on building issues, especially safety matters.
7. Meet with individual tenants to resolve issues or conflicts with staff or services.
8. Manage the budget and ensure compliance with city and state regulations and reporting requirements.
9. Ensure timely completion of statistical and reporting requirements.
10. Build and maintain strong connections with local and state service providers.
11. Handle community relations activities, maintaining positive relationships with neighboring organizations and creating partnerships with community-based service providers.
12. Facilitate weekly team meetings with the interdisciplinary team.
13. Perform other duties as assigned by the Senior Director of Programs and/or Vice President of Programs.

Qualifications:

• Master’s degree in social work or a related human services field is strongly preferred.
• Bachelor’s degree from an accredited college or university with at least 4 years of experience working with homeless, mentally ill, and chemically addicted individuals and/or special needs populations, including 2 years of supervisory experience, will be considered.

Preferred Skills:

• Team Building: Ability to work cooperatively with peers and staff to serve clients effectively and efficiently.
• Organizational: Ability to work independently and adjust schedules to meet client needs.
• Communication: Excellent oral, written, and listening skills.
• Interpersonal: Ability to model socially appropriate behavior, treat residents and coworkers with respect, and create a supportive environment. Ability to work effectively with individuals with mental illness, disabilities, and substance use issues. Enforce rules and regulations in a non-judgmental manner.
• Knowledge of Case Management software (AWARDS) and proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
• Language skills: Bilingual or multilingual abilities are a plus.