Program Director

Westhab, Inc; New York (NY); On-site; USD 90,000 - 95,000; Full time

Job summary

Westhab Inc. in Bronx, NY is seeking a Program Director to oversee a 179-bed shelter for homeless men. The role focuses on day-to-day administration, program accountability, and ensuring service goals are met or exceeded.

Responsibilities include leading management staff, coordinating services (case management, vocational services, housing placement), and ensuring regulatory compliance with DHS and OTDA standards. This is a full-time, on-site senior management position.

Qualifications

• Master’s degree preferred; Bachelor’s degree required in human services or related field.
• At least 4 years supervisory experience operating a DHS shelter is preferred.
• Strong administrative skills and understanding of residential operations; knowledge of OTDA and DHS regulations required.

Responsibilities

• Oversees all program operations to ensure success of the program in meeting client needs.
• Ensures compliance with DHS outcomes regarding placements, long term stayers, placement retention, facility standards, and Westhab’s performance and quality assurance measurements.
• Oversees process, census, vocational services, case management, facilities and housing placement services.
• Hires and reviews performance of all management staff.
• Ensures operations follow regulatory requirements (State OTDA / DHS / Westhab).
• Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
• Interfaces with the community, neighborhood associations and other local service providers.
• On call 24/7
• Other duties as assigned.

Skills

Supervisory experience

Administrative skills

Program management

Regulatory knowledge

Education

Master's degree preferred

Bachelor's degree required

Job description

Program Director

M6100 Willow St TenSer Sal Full time Senior Management Bronx, NY, US

30+ days ago Requisition ID: 3424

Salary Range: $90,000.00 To $95,000.00 Annually

JOB TITLE: PROGRAM DIRECTOR

DIVISION : SERVICES

FLSA : NON-EXEMPT

LOCATION: BRONX, NY

REPORTS TO: SENIOR VICE PRESIDENT, SERVICES

SALARY: $90,000 - $95,000

SUMMARY

The Program Director is responsible for the overall administration of a 179 bed shelter for homeless men. Provides leadership for the day to day operation of the facility, as well as program accountability to ensure service goals are met or exceeded.

DUTIES/RESPONSIBILITIES:

• Oversees all program operations to ensure success of the program in meeting client needs.
• Ensures compliance with DHS outcomes regarding placements, long term stayers, placement retention, facility standards, as well as Westhab’s performance and quality assurance measurements.
• Oversees process, census, vocational services, case management, facilities and housing placement services.
• Hires and reviews performance of all management staff.
• Ensures operations follow regulatory requirements (State OTDA / DHS / Westhab).
• Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
• Interfaces with the community, neighborhood associations and other local service providers.
• On call 24/7
• Other duties as assigned.

REQUIREMENTS:

Master’s Degree preferred, Bachelor Degree required in human services or related field. At least 4 years supervisory experience operating a DHS shelter is preferred. Strong administrative skills and an understanding of residential operations required; Experience in program management and knowledge of OTDA and DHS regulations required.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.