Program Director

ServiceNet; Greenfield (MA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Tuition assistance

Vision insurance

Paid time off

Training & development

Life insurance

Long-term disability insurance

Job summary

ServiceNet is seeking a Program Director in Greenfield, MA to lead a PBS-based residential program. The role covers program startup, staff hiring, licensing compliance, and ensuring safe, meaningful activities for residents.

The position requires a bachelor’s degree with supervisory experience, strong communication and organizational skills, and an ability to manage budgets and daily operations on-site. A driver’s license and CORI background check are required.

Qualifications

• Bachelor’s degree and supervisory/management experience preferred.
• High School Diploma or GED required.
• Experience working with developmental disabilities / brain injury population.
• Valid driver’s license and acceptable motor vehicle record.
• Excellent communication, computer, and organizational skills.
• MAP, PABC, and CPR / First Aid Certification preferred.
• Able to pass background screening (CORI).

Responsibilities

• Assist with startup of the program, setting up the house or apartment, furnishing, hiring staff, program development, etc.
• Oversee the overall operation of the program(s) including licensing regulations.
• Teach and model techniques for staff.
• Ensure daily welfare and safety of individuals including nutrition, dress, sleep, medical and dental services, and social activities.
• Oversee individual money management needs.
• Respond to crises via the 24-hr rotating on-call system.
• Arrange coverage when assigned staff is not available.
• Participate in team meetings; ISP Reviews, Treatment Team reviews, etc.
• Develop individualized goals, behavior plans, safety plans, etc.
• Hold regular program meetings and maintain agency certifications.

Skills

Communication skills

Computer skills

Organizational skills

Education

Bachelor’s degree

High School Diploma or GED

CPR / First Aid certification

Job description

Program Director

Full-Time

Location: Greenfield, MA

Pay Rate: $50,079-$52,139

Schedule

• Monday-Friday, 9a-5p
• On-call schedule / rotation
• On-site - Office located at residential program

Position Summary

Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve.

Responsibilities

• Will assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc.
• The overall operation of the program(s) to include licensing regulations.
• Teach and model techniques for staff.
• The daily affairs, welfare and safety of the individuals we serve. This includes areas of nutrition, dress, sleep, and medical services, dental services, social services, emergency services as needed. Finally, that the individuals are involved in an appropriate day activity and recreational program suited to their needs and abilities.
• Oversee individual money management needs.
• Respond to crisis via the 24-hr rotating on call system.
• Responsibility to arrange/provide coverage when assigned staff is not available.
• Participate in team meetings; ISP Reviews, Treatment Team reviews, etc.
• Active role in the development of individualized goals, behavior plans, safety plans, etc.
• Hold regular program meetings.
• Maintain agency certifications.
• All other programmatic needs as assigned / directed by the Director of Operations.

Qualifications

• Bachelor's degree and supervisory/management experience preferred.
• High School Diploma or GED is required.
• Experience working with developmental disabilities / brain injury population.
• Valid driver’s license and acceptable motor vehicle record.
• Excellent communication, computer, and organizational skills.
• MAP, PABC, and CPR / First Aid Certified preferred.
• Able to pass background screening (CORI).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Benefits

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #MakeADifference