Program Director

Hand in Hand Residential Facility; Goodyear (AZ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development assistance

Flexible schedule

Job summary

Hand in Hand Residential Facility in Goodyear, AZ, is seeking a compassionate Program Director to lead operations across multiple group homes for individuals with developmental disabilities. This leadership role demands strong oversight, staff development, and crisis management to ensure high-quality care.

The ideal candidate will demonstrate strong leadership skills and commitment to creating supportive environments. Additional benefits include health insurance, flexible scheduling, and professional development assistance.

Qualifications

• Minimum 3 years experience in DDD or behavioral health.
• Minimum 1 year leadership or supervisory experience.
• Strong ability to manage multiple priorities and work independently.

Responsibilities

• Oversee daily operations of multiple residential group homes.
• Conduct weekly site visits to ensure quality care and compliance.
• Supervise and support Lead Staff and Direct Care Workers.

Skills

Leadership

Crisis management

Communication

Organizational skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Arizona Driver’s License

Job description

Lead With Purpose. Make a Difference Every Day.

Hand in Hand Residential is seeking an experienced and compassionate Program Director to oversee operations across multiple residential group homes serving individuals with developmental disabilities throughout Maricopa County.

This is an exciting leadership opportunity for someone who is passionate about helping others, developing strong teams, maintaining high quality care, and creating safe, supportive environments for residents and staff.

Why Join Our Team?

• Competitive annual salary
• Leadership role with growth opportunities
• Meaningful and rewarding work
• Supportive and mission driven environment
• Opportunity to positively impact lives daily
• Dynamic leadership position with autonomy and responsibility

Position Overview

The Program Director is responsible for the daily oversight, supervision, and operational integrity of multiple DDD residential homes. This role requires hands on leadership, regular site visits, staff development, crisis management, and ensuring compliance with DDD, AHCCCS, and agency standards.

The ideal candidate is organized, dependable, proactive, and able to confidently lead teams in a fast paced environment.

Responsibilities

• Oversee daily operations of multiple residential group homes
• Conduct weekly site visits to ensure quality care and compliance
• Supervise and support Lead Staff and Direct Care Workers
• Monitor documentation and operational standards
• Ensure homes meet licensing and safety requirements
• Manage staffing schedules and emergency coverage
• Respond to crises, behavioral emergencies, and urgent staffing needs
• Coach, mentor, and develop staff members
• Maintain professional communication with stakeholders and team members
• Ensure a safe, positive, and supportive environment for residents and staff

Qualifications

• High School Diploma or GED required
• Bachelor’s degree preferred
• Minimum 3 years experience in DDD or behavioral health
• Minimum 1 year leadership or supervisory experience
• Strong leadership, communication, and crisis management skills
• Ability to manage multiple priorities and work independently
• Knowledge of DDD, AHCCCS, and DES regulations preferred

Required Certifications

• Valid Arizona Driver’s License and reliable transportation
• Level I Fingerprint Clearance Card
• CPR and First Aid Certification
• Article 9 Certification
• Prevention and Support Certification

Work Environment

This is a field based leadership position requiring weekly visits to all assigned homes and flexibility for evenings, weekends, holidays, and emergency on call situations.

Benefits

• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Phoenix, AZ 85041