Program Director

MHA (Mental Health Association); Chicopee (MA); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & P

Family Leave (Maternity, Paternity)

Long Term Disability

Job summary

Program Director on-site in Chicopee, MA leads clinical and administrative operations for the Division of Supportive Housing (DSH). You will oversee multiple housing programs, provide leadership to staff, ensure trauma-informed, recovery-oriented services, and maintain compliance with licensing, funding, and accreditation standards.

The role includes budget oversight, staff development, and building partnerships with funders and community stakeholders, with a Monday–Friday schedule.

Qualifications

• Valid driver's license, reliable vehicle, acceptable driving record, and sufficient insurance.
• Minimum 5 years of supervisory experience in housing.
• Bilingual/Bicultural candidates strongly encouraged to apply.
• Knowledge of Housing First, trauma-informed care, harm-reduction, and person-centered planning.

Responsibilities

• Provide clinical and administrative leadership to Program Supervisors.
• Oversee daily operations of multiple housing programs.
• Review and approve participant assessments, referrals, placements, and support needs.
• Monitor program budgets and promote responsible fiscal management.
• Ensure accurate documentation to meet licensing, funding, and CARF accreditation requirements.
• Lead staff hiring, training, performance evaluations, supervision, and professional development.
• Coordinate with funders and external stakeholders and participate in audits and site visits.
• Lead implementation of new programs and major program changes in collaboration with senior leadership.

Skills

Leadership

Staff supervision

Budget management

Regulatory compliance

Communication

Bilingual

Education

Bachelor's degree preferred

High school diploma or equivalent required

Job description

Program Director On-site Division of Supportive Housing (DSH) Full time

Chicopee, Massachusetts, United States Position Summary The Program

Director oversees and manages the daily operations of multiple housing

programs, providing leadership, supervision, and strategic direction.

The role ensures the delivery of recovery-oriented, trauma-informed, and

person-centered services aligned with the mission of MHA and in

compliance with all applicable regulatory, contractual, and

accreditation requirements. The Program Director supports staff growth,

maintains budget oversight, drives program development, and fosters

Strong Relationships With Funders And Community Stakeholders. Pay Range

$60,000 - $62,000 annually Schedule: Monday through Friday 9am-5pm

Key Responsibilities

(40hrs) Key Responsibilities Provide clinical and administrative

leadership to Program Supervisors, ensuring high-quality services

aligned with Housing First and harm-reduction principles. Oversee daily

operations of multiple housing programs, ensuring compliance with

organizational, regulatory, and funder requirements. Review and approve

participant assessments, referrals, placements, and support needs.

Monitor program budgets and promote responsible fiscal management.

Ensure accurate and timely documentation to meet licensing, funding, and

CARF accreditation requirements. Oversee staff hiring, training,

performance evaluations, supervision, and professional development.

Coordinate with funders and external stakeholders and participate in

audits, site visits, and program reviews. Lead the implementation of new

programs and major program changes in collaboration with senior

leadership. Build and maintain partnerships with state, local, and

community agencies to support program success. Lead team meetings,

promote best practices in housing and behavioral health, and support

MHA's mission, values, and organizational initiatives.

About the Division of Supportive Housing (DSH)

The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound

Services For Individuals Who Have Experienced Chronic Homelessness, Many

of whom are also navigating challenges related to substance use,

incarceration, or trauma. DSH programs focus on long-term stability and

help participants transition to independent, permanent housing. Through

person-centered care, housing navigation, and community-based supports,

we empower individuals to build a foundation for recovery,

self-sufficiency, and a better quality of life.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity

employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees.

Requirements

Valid driver's license, reliable vehicle, acceptable driving record, and sufficient

insurance. High school diploma or equivalent required; Bachelor's

Degree preferred. Minimum 5 years of supervisory experience in housing,

Homelessness, Or Tenancy Preservation Required. Lived Experience Of

homelessness and/or recovery from mental health or substance use

conditions preferred. Bilingual/Bicultural candidates strongly

encouraged to apply. Strong leadership, communication, and

organizational skills. Demonstrated ability to manage multiple programs

and teams effectively. Proficiency in managing program budgets and

reporting requirements. Knowledge of Housing First, trauma-informed

care, harm-reduction, and person-centered planning approaches.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability $60,000 - $62,000 annually