Program Development Specialist

Zimmer Biomet; Nashville (TN); On-site; USD 80,000 - 90,000; Full time

Job summary

Zimmer Biomet is seeking a Program Development Specialist to onboard and drive ROSA Brain product utilization across hospitals. You will train surgical teams, coordinate with clinicians and administrators, and provide on-site demonstrations to promote program adoption.

The role requires 1–3 years in field support for medical devices, strong communication, and the ability to manage multiple programs with minimal direction. Up to 80% travel is expected.

Qualifications

• 1–3 years field support or related role in medical devices.
• Excellent communication and organizational skills.
• Ability to work without specific direction on daily activities.

Responsibilities

• Lead surgical teams through training pathways to educate surgeons and staff on the ZB product.
• Develop support plans with hospital admins, surgeons and staff to launch programs.
• Provide on-site product demonstrations and educational initiatives.
• Install new systems, perform maintenance, and troubleshoot with clinical team members.
• Promote customer satisfaction through timely, clear communications.

Skills

Interpersonal skills

Presentation skills

Communication skills

Education

B.S. in Engineering

M.S./Ph.D. in Neuro or Biological Science

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Program Development Specialist builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), sales colleagues and local implant teams to onboard and subsequently drive system utilization of ROSA Brain product.

How You'll Create Impact

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ZB product with the help of supervisor or other other Clinical team member
• Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop programs
• Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness
• Perform new system installations, preventative maintenance, and troubleshooting and repair for products following established processes with the help of Supervisor or other Clinical Team Member.
• Follow all internal communication and documentation policies (QA).
• Responsible for key administration duties
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Attend product trade shows and annual trainings as required
• Provides support for MedEd events as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills

Your Background

• B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science
• 1-3 years experience of field support, engineering, or other customer facing function with a medical device company preferred.
• Equivalent years of experience and education will be considered.
• Excellent communication, organizational and customer relation skills
• Ability to work without specific direction on daily activities
• Ability to determine one’s own schedule based on business needs
• Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered

Expected base salary for this position is $80,000 - 90,000 with a yearly bonus structure

Physical Requirements

Travel Expectations

Up to 80% in territory

EOE/M/F/Vet/Disability