Robotics Clinical Sr Sales Representative

Zimmer Biomet; Seattle (WA); On-site; USD 100,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to join the Technology Launch team. This role educates, trains and assists key stakeholders to achieve technology program goals and enable locally sustainable use of new robotics technologies.

The position requires up to 75% travel, focusing on launching technology at key accounts, leading surgical teams through ROSA training, and providing clinical support during enabling cases.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred or related experience.
• Minimum of 4 years of clinical sales experience or orthopedic sales/case coverage experience preferred.

Responsibilities

• Develop account launch plans to enable local support for new tech.
• Lead surgical teams through ROSA training and demonstrations.
• Onboard new accounts with Technology Solutions Manager and Field Service staff.
• Provide in-service training to facility staff and implant sales colleagues.
• Support technology upgrades as needed.
• Maintain key administrative duties.
• Ensure high customer satisfaction with timely responses and professional communication.
• Follow QA policies and documentation standards.
• Attend annual trainings as required.

Skills

Interpersonal communication

Presentation skills

Relationship building

Education

Bachelor's degree

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Robotics Clinical Sr Specialist is apart of our Technology Launch team and will promote and support technology centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support and use of new technologies


• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system and other technologies


• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases


• Supports advanced technology upgrades as required


• Responsible for key administration duties


• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.


• Follow all internal communication and documentation policies (QA).


• Attend annual trainings as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results


• Strong interpersonal and communication skills


• Strong presentation and demonstration skills

Your Background

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred or a combination or education and experience considered


• Minimum of 4 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred

Physical Requirements

Travel Expectations

• Up to 75% travel

Base salary of $100,000 - $120,000 USD with a $75,000 USD incentive.

EOE/M/F/Vet/Disability