Program Coordinator - Travel & Corporate Card

Adecco; New York (NY); Hybrid; USD 34,000 - 49,000; Full time

Job summary

Adecco is seeking a Travel & Corporate Card Analyst to support day-to-day operations across Travel, Corporate Card, and Purchasing Card programs. This role serves employees across the U.S., Canada, and EMEA and requires high organization, attention to detail, and service-focused mindset.

The hybrid role combines card applications, traveler support, documentation, reporting, and process improvements, with collaboration across Procurement, Finance, Accounts Payable, HR, and vendors.

Qualifications

• Strong customer service and problem-solving abilities.
• Excellent written and verbal communication skills.
• Attention to detail with ability to manage multiple priorities.
• Comfort working with employees, stakeholders and vendors.
• Proficient with MS Office and travel platforms.

Responsibilities

• Process new Corporate Card and PCard applications and setup.
• Respond to employee questions on card usage and account maintenance.
• Coordinate card replacements, closures, and updates.
• Support monthly delinquency reporting and reconciliations.
• Submit monthly PCard statements for payment and maintain records.
• Maintain documentation, trackers, and resources.
• Support travel program inquiries and traveler profile setup.
• Collaborate with Travel Management Company and vendors.
• Assist with travel reporting and program improvements.
• Work with Procurement, Finance, AP, HR to support processes.

Skills

Customer service

Organizational skills

Problem solving

Written and verbal communication

Attention to detail

Follow-up skills

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Concur

Egencia

ServiceNow

Job description

Work Model: Hybrid — onsite Tuesday through Thursday; remote Monday and Friday

Compensation: $30/hour

Type: Ongoing Contract

About the Opportunity

Our client, a large global consumer and lifestyle organization with multiple well-known brands, is seeking a Travel & Corporate Card Analyst to support day-to-day operations across its Travel, Corporate Card, and Purchasing Card programs.

This role supports employees across the U.S., Canada, and EMEA and serves as a key point of contact for travel, card, expense, and program-related questions. The ideal candidate is highly organized, detail-oriented, service-focused, comfortable working across systems, and strong with follow-up and issue resolution.

Key Responsibilities

Corporate Card & PCard Support

• Process new Corporate Card and PCard applications and complete required setup within expense and banking platforms.
• Respond to employee questions regarding card usage, transaction declines, account maintenance, and general card support.
• Coordinate card replacements, closures, and account updates.
• Support monthly delinquency reporting and follow-up.
• Submit monthly PCard statements for payment and assist with reconciliation activities.
• Maintain accurate card program documentation, trackers, reports, and employee resources.
• Support compliance reviews and other ongoing Card Program activities.

Travel Program Support

• Provide day-to-day support for employee travel questions, booking issues, and general program inquiries.
• Assist with traveler profile setup, updates, and troubleshooting within travel systems.
• Partner with the Travel Management Company and other travel suppliers to resolve employee service issues.
• Support preferred air, hotel, rail, and ground transportation programs.
• Assist with travel reporting, data collection, and supplier or program reviews.
• Maintain travel FAQs, documentation, and employee-facing resources.
• Support system testing, program implementations, and process improvements.

General Program Support

• Partner with Procurement, Finance, Accounts Payable, HR, and other internal stakeholders to support Travel and Card processes.
• Maintain recurring trackers, reporting, documentation, and follow-up across multiple open items.
• Communicate with vendors and internal partners to resolve issues and keep requests moving.
• Support employee communications, training, special projects, and other Travel and Card Program initiatives.
• Identify and elevate discrepancies, outstanding items, or process gaps as needed.
• Help maintain organized workflows and accurate records across a high-volume global environment.

Qualifications

• Strong customer service, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Comfortable working with employees, internal stakeholders, and external vendors.
• Strong follow-up skills and ability to track open items through completion.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience with travel, expense, procurement, banking, or workflow platforms preferred.
• Previous exposure to Corporate Card, PCard, Travel & Expense, Procurement, Finance Operations, Accounts Payable, or related program support highly preferred.
• Experience with platforms such as Concur, Egencia, ServiceNow, or similar systems is a plus.

Ideal Candidate

The strongest candidate will be someone who enjoys operational work, employee support, systems, tracking, and problem-solving. They should be comfortable learning program processes quickly, working across multiple teams, and following through on details to ensure nothing falls through the cracks.

Direct Travel or Corporate Card experience is preferred, but candidates with strong transferable experience in operations, expense support, procurement, finance coordination, or other process-heavy corporate roles may also be considered.