Program Coordinator - Shared Interest Groups (Alumni)

Yale University; New Haven (CT); Hybrid; USD 62,000 - 70,000; Full time

Job summary

Yale University’s Alumni Association seeks a Program Coordinator to support Shared Interest Groups and alumni volunteers. The role includes coordinating events, communications, and data management in New Haven and worldwide.

Ideal candidates bring strong organizational and interpersonal skills, with experience in administrative tasks, budgeting, and stakeholder coordination; a collaborative, service-oriented mindset is essential.

Qualifications

• Excellent interpersonal and inclusive communication abilities.
• Strong oral and written communication skills for diverse audiences.
• Outstanding organizational skills with attention to detail and ability to meet deadlines.
• Ability to work independently and collaboratively while maintaining confidentiality.
• Proficiency with MS Office and IT tools; experience with databases and event registration systems.

Responsibilities

• Serve as primary contact for inquiries about programs and events, handling policies, registration, and involvement opportunities.
• Coordinate communications for programs and events, draft templates, and issue reminders to volunteers.
• Use project management software to maintain data, troubleshoot issues, and track deadlines.
• Manage day-to-day administrative tasks including reimbursements, budget reports, and interoffice fund transfers.
• Coordinate event logistics, registration processing, customer service, and on-site support.
• Provide travel support for staff and alumni volunteers/speakers, including venue research and reservations.
• Maintain event webpages and broadcast email communications; post on social channels.
• Update alumni database and export data reports to support staff and volunteers.

Skills

Interpersonal skills

Written communication

Organizational skills

Independence and collaboration

Adaptability and initiative

Education

High school diploma; or Associate degree; or Bachelor's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Teams

Zoom

Job description

Yale University’s Alumni Association seeks a Program Coordinator to support Shared Interest Groups and alumni volunteers. The role includes coordinating events, communications, and data management in New Haven and worldwide.

Ideal candidates bring strong organizational and interpersonal skills, with experience in administrative tasks, budgeting, and stakeholder coordination; a collaborative, service-oriented mindset is essential.