Alumni SIG Programs Coordinator

Yale Cancer Center; New Haven, Northern (CT, KY); Hybrid; USD 63,000 - 70,000; Full time

Job summary

Yale Alumni Association in New Haven, CT, seeks a Program Coordinator to support SIGs informing volunteers and alumni groups globally. The role centers on communications, event coordination, and data maintenance in a hybrid work environment.

The ideal candidate will manage inquiries, support budgets, and help drive engagement across diverse alumni networks while coordinating logistics and travel for staff and speakers.

Qualifications

• Excellent interpersonal skills and ability to engage diverse audiences.
• Excellent oral and written communications, strong customer service via multiple channels.
• Strong organizational skills, ability to meet deadlines and handle multiple projects.
• Proficient with common IT tools; capable of learning new systems quickly.
• Experience with relational databases, email tools, design tools, or event registration.

Responsibilities

• Serve as the primary information contact for programs and events; answer questions about policies, registration, and involvement opportunities.
• Oversee communications process for programs/events; draft templates and send targeted follow-ups to volunteers.
• Use project management software to maintain data, troubleshoot issues, and track deadlines.
• Handle day-to-day administrative tasks: ordering supplies, processing reimbursements, managing budgets and expenses.
• Coordinate events: determine requirements, arrange logistics, manage registrations, customer service, and on-site support.
• Provide travel support for staff and alumni volunteers/speakers including venue research, reservations, and expense processing.
• Maintain event pages and send broadcast emails; post on social media related to SIG programs.
• Update SIG data in the alumni database and export reports for staff.

Skills

Interpersonal skills

Communication skills

Organizational skills

IT proficiency

Adaptability

Education

Six years of related work experience

Tools

Project management software

Microsoft Office Suite

Job description

Yale Alumni Association in New Haven, CT, seeks a Program Coordinator to support SIGs informing volunteers and alumni groups globally. The role centers on communications, event coordination, and data maintenance in a hybrid work environment.

The ideal candidate will manage inquiries, support budgets, and help drive engagement across diverse alumni networks while coordinating logistics and travel for staff and speakers.