Program Coordinator: Provider Incentives & Payments

International Executive Service Corps; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Houston-Galveston Area Council seeks a Program Coordinator for Provider Incentives & Financial Operations to oversee day-to-day administration of Child Care Operations incentive programs. You will manage provider communications, process incentive applications, review documentation, and support timely delivery of incentives and professional development activities.

You will maintain program records, ensure compliance with funding requirements, and collaborate with staff and providers to resolve

Qualifications

• Demonstrated experience managing grants, public funds, or regulatory programs.
• Strong analytical skills to interpret policies and apply them operationally.
• Experience preparing reports for governmental or oversight entities preferred.
• Proficiency in Microsoft Office, SharePoint, and data management systems.

Responsibilities

• Coordinate the administration of provider incentive programs, scholarships, professional development activities, and other Child Care Operations initiatives from application through payment and closeout.
• Review provider applications, supporting documentation, invoices, reimbursement requests, and payment packages for accuracy, completeness, eligibility, and compliance with program requirements.
• Serve as a primary point of contact for providers, contractors, trainers, and community partners by responding to inquiries, providing technical assistance, and communicating program requirements and deadlines.
• Coordinate invoice processing and payment requests while collaborating with fiscal staff and contractors to ensure timely and accurate payment of eligible expenses.
• Maintain accurate electronic records and supporting documentation within designated systems of record to support monitoring, audits, and program accountability.
• Monitor application status, payment processing, expenditure tracking, and program participation to ensure timely completion of operational activities.
• Assist with provider outreach, communication campaigns, training coordination, and dissemination of program information to increase awareness and participation.
• Identify operational issues and documentation deficiencies and work collaboratively with providers and internal staff to resolve concerns promptly and professionally.
• Prepare routine operational reports, correspondence, and tracking documents to support leadership, program monitoring, and fiscal accountability.
• Support special projects, workflow improvements, and continuous quality improvement initiatives that strengthen customer service, operational efficiency, and program effectiveness.

Skills

Grant management

Regulatory compliance

Analytical thinking

Stakeholder communication

Project coordination

Education

Bachelor's degree in an applicable field

Tools

Microsoft Office

SharePoint

Data management systems

Job description

Houston-Galveston Area Council seeks a Program Coordinator for Provider Incentives & Financial Operations to oversee day-to-day administration of Child Care Operations incentive programs. You will manage provider communications, process incentive applications, review documentation, and support timely delivery of incentives and professional development activities.

You will maintain program records, ensure compliance with funding requirements, and collaborate with staff and providers to resolve