Grants & Provider Incentives Coordinator

Houston-Galveston Area Council; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Houston-Galveston Area Council is seeking a Program Coordinator – Provider Incentives & Financial Operations to manage day-to-day administration of provider incentive programs within Child Care Operations. You will serve as the primary contact for providers, contractors, and internal staff to ensure timely incentives and compliant processing.

Responsibilities include reviewing applications and invoices, coordinating payments, maintaining program records, and supporting outreach, training, and

Qualifications

• Bachelor's degree in an applicable discipline.
• 5 years of experience with local government, nonprofit programs, or related duties.
• Residency within the agency's region of service.
• Experience managing grants, public funds, or regulatory compliance programs.
• Strong analytical skills and ability to interpret complex policies.
• Proficiency in Microsoft Office, SharePoint, and data management systems.
• Excellent organizational skills and attention to detail.
• Ability to communicate regulatory requirements clearly to diverse stakeholders.

Responsibilities

• Coordinate the administration of provider incentive programs, scholarships, professional development activities, and other Child Care Operations initiatives from application through payment and closeout.
• Review provider applications, supporting documentation, invoices, reimbursement requests, and payment packages for accuracy, completeness, eligibility, and compliance with program requirements.
• Serve as a primary point of contact for providers, contractors, trainers, and community partners by responding to inquiries, providing technical assistance, and communicating program requirements and deadlines.
• Coordinate invoice processing and payment requests while collaborating with fiscal staff and contractors to ensure timely and accurate payment of eligible expenses.
• Maintain accurate electronic records and supporting documentation within designated systems of record to support monitoring, audits, and program accountability.
• Monitor application status, payment processing, expenditure tracking, and program participation to ensure timely completion of operational activities.
• Assist with provider outreach, communication campaigns, training coordination, and dissemination of program information to increase awareness and participation.
• Identify operational issues and documentation deficiencies and work collaboratively with providers and internal staff to resolve concerns promptly and professionally.
• Prepare routine operational reports, correspondence, and tracking documents to support leadership, program monitoring, and fiscal accountability.
• Support special projects, workflow improvements, and continuous quality improvement initiatives that strengthen customer service, operational efficiency, and program effectiveness.

Skills

Grants management

Public funds

Regulatory compliance

Analytical skills

Microsoft Office

SharePoint

Data management

Stakeholder communication

Organizational skills

Education

Bachelor's degree

Tools

SharePoint

Data management systems

Microsoft Office

Job description

Houston-Galveston Area Council is seeking a Program Coordinator – Provider Incentives & Financial Operations to manage day-to-day administration of provider incentive programs within Child Care Operations. You will serve as the primary contact for providers, contractors, and internal staff to ensure timely incentives and compliant processing.

Responsibilities include reviewing applications and invoices, coordinating payments, maintaining program records, and supporting outreach, training, and