Program Coordinator/Performance and Data Analytics – Child Care Operations and Systems Support

Houston-Galveston Area Council; Houston (TX); On-site; USD 62,000 - 72,000; Full time

Job summary

The Houston-Galveston Area Council is seeking a Program Coordinator – Performance & Data Support to provide operational and analytical help for Child Care Operations. You will collect, validate, organize, and maintain program data to monitor performance and support decision-making.

You will assist with dashboard development, reporting, and quality assurance while ensuring data integrity across systems, collaborating with stakeholders and regulators.

Qualifications

• Bachelor's degree in an applicable field and 5 years local government, nonprofit experience.
• Experience managing grants, public funds, or regulatory programs.
• Strong analytical skills and ability to interpret policies and apply them operationally.
• Experience with government reporting and oversight is preferred.
• Proficiency with Microsoft Office, SharePoint, and data systems.

Responsibilities

• Collect, validate, and maintain program data across systems to ensure accuracy and integrity.
• Develop and maintain dashboards, reports, scorecards, and performance metrics.
• Analyze operational, fiscal, compliance, and program data to identify trends and support reporting.
• Perform quality assurance reviews and correct data discrepancies.
• Monitor KPIs, milestones, and reporting schedules with tracking tools.
• Prepare routine and ad hoc reports for leadership, funding agencies, Board members, auditors, and internal stakeholders.
• Support continuous improvement by documenting processes and driving efficiencies.
• Maintain records within designated systems of record with compliance to policies.
• Collaborate with departments, contractors, and staff to resolve data issues and improve reporting.
• Provide guidance on data collection and reporting standards to ensure consistent practices.

Skills

Grants management

Analytical skills

Report writing

MS Office

Organizational skills

Regulatory communication

Education

Bachelor's degree in applicable field

Tools

Microsoft Office

SharePoint

Data management systems

Job description

About Houston-Galveston Area Council

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day. We make decisions that affect our transportation system, ensure the safety and well‑being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.

Job Summary

The Program Coordinator – Performance & Data Support provides operational and analytical support for Child Care Operations by collecting, validating, organizing, and maintaining program data used to monitor performance, measure outcomes, and support strategic decision‑making. This position assists with data analysis, reporting, dashboard development, performance measurement, quality assurance, and continuous improvement initiatives while ensuring the accuracy and integrity of information maintained across multiple systems. Working closely with the Senior Program Coordinator – Performance & Data Analytics, this position supports the evaluation of provider incentives, scholarships, professional development, Local Match, and other Child Care Operations initiatives by preparing reports, identifying data discrepancies, tracking key performance indicators, and assisting with operational analyses that improve program effectiveness, compliance, and customer service.

What will I be doing?

• Collect, validate, organize, and maintain program data from multiple systems to ensure data accuracy, consistency, completeness, and integrity.
• Assist with the development and maintenance of dashboards, reports, scorecards, and performance metrics used to monitor operational performance and program outcomes.
• Compile and analyze operational, fiscal, compliance, and program data to identify trends, support reporting requirements, and assist with evaluating program effectiveness.
• Perform quality assurance reviews by identifying data discrepancies, validating supporting documentation, and recommending corrections to improve reporting accuracy.
• Monitor key performance indicators (KPIs), program milestones, and outcome measures while maintaining tracking tools and reporting schedules.
• Prepare routine and ad hoc reports for leadership, funding agencies, Board members, auditors, and internal stakeholders.
• Support continuous improvement initiatives by assisting with workflow evaluations, documenting business processes, and recommending operational efficiencies.
• Maintain accurate records and documentation within designated systems of record while ensuring compliance with Board policies and regulatory requirements.
• Collaborate with internal departments, contractors, and program staff to resolve data issues, improve reporting processes, and support organizational objectives.
• Provide technical assistance regarding data collection, reporting standards, and documentation requirements to ensure consistent reporting practices.

Key Qualifications

• Demonstrated experience managing grants, public funds, or regulatory compliance programs.
• Strong analytical skills with the ability to interpret complex policies and apply them operationally.
• Experience preparing reports for governmental or oversight entities preferred.
• Proficiency in Microsoft Office, SharePoint, and data management systems.
• Exceptional organizational skills with a high level of attention to detail.
• Ability to communicate regulatory requirements clearly and professionally to diverse stakeholders.

Do you have…

• Bachelor's degree in an applicable academic discipline or related field of study
• 5 years of experience with local government, nonprofit programs, schools, or in job-related duties

Salary Range-$62,000.00-$72,000.00

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in serving our region. H-GAC is an equal opportunity/ADA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.