PROGRAM COORDINATOR (OPWDD)

SCO Family of Services; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor to oversee residential programs and ensure compliance with regulations. This role involves managing staff, maintaining high standards in program operations, and conducting site visits to ensure quality service delivery. The ideal candidate will possess strong supervisory skills, a solid understanding of ICF/IRA regulations, and the ability to handle emergencies with professionalism. Join a forward-thinking organization that values teamwork and cultural sensitivity, and make a significant impact in the lives of those you serve.

Qualifications

• Master's degree preferred; BA/BS required.
• At least two years of supervisory experience in relevant fields.

Responsibilities

• Supervise managers and ensure compliance with OPWDD regulations.
• Conduct monthly site visits and maintain high facility standards.

Skills

Supervisory Skills

Knowledge of ICF/IRA Regulations

Emergency Management

Financial Management

Teamwork and Mentorship

Education

Bachelor's Degree

Master's Degree

Job description

SPECIFIC RESPONSIBILITIES

• Responsible for supervising Managers, ensuring all clinical aspects of the program are handled promptly and effectively. This includes updating Residential Habilitation Plans/CFA, organizing planning meetings (Shift, Annual, Semi-Annual, IDT), and maintaining accurate minutes.
• Supervises and ensures all records in houses comply with OPWDD regulations and SCO policies, are completed timely, and uphold high standards. Leads in-service trainings, maintains up-to-date programmatic documentation such as EHR, financial records, MAR, medical books, fire drills, and emergency plans involving the individual circle of supports.
• Provides oversight and direction to residential management, ensuring all purchases and invoices are processed via Coupa, and financial tasks like billing and petty cash are completed on schedule.
• Ensures high-quality operation of the houses, including proper building maintenance (boiler checks, lawn care) and overall facility standards, with supervisory visit documentation.
• Conducts and documents monthly site visits following the residential program checklist.
• Oversees Medicaid billing, ensuring services are provided and documented according to Medicaid and Waiver regulations, maintaining Evolve records as required.
• Reviews and approves all Coupa submissions, ensuring report accuracy.
• Maintains incident reporting systems and completes IRC submissions promptly.
• Maintains SCIP-R, AMAP, CPR, First Aid & AED certifications.
• Performs additional duties as assigned by the Program Director or designee.
• Ensures monthly program audits are completed at each site, with findings and corrective action plans submitted to the Program Director.
• Participates in IRC/HRC Committee meetings as necessary.

QUALIFICATIONS

• Master's degree preferred; BA/BS required.
• At least two years of supervisory experience.
• Minimum one year managing an ICF/IRA.
• Working knowledge of ICF/IRA regulations.
• Ability to handle emergencies professionally.
• Maintains a valid NYS Driver's License.

RELATIONSHIP WITH OTHERS

• Interacts with state agencies, other providers, families, and maintains positive relationships. Provides supervision and mentorship to staff.
• Possesses characteristics such as teamwork, cultural sensitivity, respect for growth and change, and appropriate intervention skills.

WORKING CONDITIONS

• 35 hours/week with a flexible schedule. Available for emergencies and program spot checks.

SCOPE OF RESPONSIBILITY

• Manages all aspects of assigned residential programs, including physical plant, finances, interdisciplinary teams, program recertification, hiring, payroll, purchasing, billing, and liaison duties. Responsible for screening and supporting development projects.

Qualifications - Education

Preferred: Bachelor's degree.

Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws, as detailed in the Know Your Rights notice from the Department of Labor.