PROGRAM COORDINATOR (OPWDD)

SCO Family of Services; New York (NY); On-site; USD 70,000 - 85,000; Full time

Job summary

A leading organization is seeking a qualified individual to manage all aspects of residential programs, ensuring compliance with regulations and high standards of operation. The role involves supervising staff, managing financial records, and maintaining quality service delivery. Candidates should have a BA/BS and supervisory experience, with a commitment to teamwork and professional development. Flexibility is essential as the position requires availability for emergencies and travel.

Qualifications

• Minimum two years of supervisory experience.
• At least one year of experience managing an ICF/IRA.

Responsibilities

• Supervise Managers and ensure compliance with OPWDD regulations.
• Manage Medicaid billing and maintain accurate records.
• Conduct monthly site visits and ensure certifications are up to date.

Skills

Teamwork

Cultural Sensitivity

Professional Emergency Response

Education

BA/BS

Master's Degree

Job description

Christopher School Campus
1870 Schieffelin Pl
Bronx, NY 10466, USA

• Responsible for supervising Managers, ensuring all clinical aspects of the program are handled promptly and effectively. This includes updating and revising Residential Habilitation Plans/CFA, ensuring planning meetings (Shift, Annual, Semi-Annual, IDT, etc.) occur, and maintaining accurate minutes.
• Supervise and ensure all records maintained by houses comply with OPWDD regulations and SCO policies. Lead in-services for pre-service and annual training, and ensure all program-related documentation (EHR, financial records, medical books, emergency plans, etc.) are current and accurate.
• Oversee residential management activities, including processing purchases and invoices via Coupa, and ensuring timely billing and petty cash management.
• Maintain high standards of house operation, including building maintenance (boiler checks, lawn care, etc.) and overall facility standards, with supervisory visits documented accordingly.
• Conduct and document monthly site visits following the residential program checklist procedure.
• Manage Medicaid billing, ensuring services are documented per Medicaid and Waiver regulations, and maintain Evolve records as required.
• Review and approve all COUPA submissions, ensuring report accuracy.
• Maintain incident reporting systems and complete IRC submissions promptly.
• Ensure certifications such as SCIP-R, AMAP, CPR, First Aid, and AED are up to date.
• Perform other duties as assigned by the Program Director or designee.
• Ensure monthly program audits are completed at each site with findings and corrective actions reported to the Program Director.
• Participate in IRC/HRC committee meetings as needed.

Qualifications

• Master's degree preferred; BA/BS required.
• Minimum two years of supervisory experience.
• At least one year of experience managing an ICF/IRA.
• Working knowledge of ICF/IRA regulations.
• Ability to respond professionally to emergencies.
• Maintain a valid NYS Driver's License.

Relationship with Others:

• Interact with state agencies, other providers, families, and stakeholders; provide supervision and mentorship positively and supportively.
• Possess characteristics such as teamwork, cultural sensitivity, belief in growth and change, respectful partnership with clients and families, ability to set limits, and intervene appropriately.

Working Conditions:

• 35 hours/week with a flexible schedule. Must be available for emergencies and conduct spot checks.

Scope of Responsibility:

• Manage all aspects of the residential programs, including physical plant, financial records, interdisciplinary team, re-certification, hiring, supervision, payroll, purchasing, billing, and liaison with DDRO and OPWDD. Responsible for screening, selection, and supporting development projects.

Travel Required

Yes, approximately 25% of the time.

Qualifications, Skills, Behaviors, Motivations, Education, Licenses & Certifications

Details as provided, emphasizing relevant education, experience, and certifications.

Equal Opportunity Employer. All applicants will be notified of their rights according to federal employment laws. For more information, review the Department of Labor's "Know Your Rights" notice.