Program Coordinator, Opioid Overdose Response Team

City of Norfolk, VA; Norfolk (VA); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Employer-paid pension plan

Life insurance

Medical and dental coverage

457 deferred compensation

Long-term disability

Parking

Job summary

City of Norfolk, VA is seeking a Program Coordinator for Norfolk Fire-Rescue to develop, deliver, and evaluate public-facing health and safety programs designed to reduce emergencies, strengthen community resilience, and expand access to non-emergency support resources.

This role works with local partners, vulnerable populations, and public safety agencies to ensure residents receive appropriate care and timely safety information.

Qualifications

• Bachelor's degree or equivalent.
• Two years of experience.
• Preferred: 3+ years in public education, community outreach, public relations, or data analysis.

Responsibilities

• Develops, coordinates, presents and oversees CPR education programs and training for the community.
• Designs and executes targeted prevention strategies to lower non-emergency and preventable 911 calls.
• Cultivates and maintains partnerships with local nonprofits, healthcare systems, social services, and neighborhood associations.
• Assists individuals with unmet needs by connecting them to local care providers or co-responder programs as safe alternatives to emergency response.
• Establishes performance metrics and tracks program outcomes to evaluate impact on community safety and 911 call reduction.
• Coordinates with local businesses, schools, and public venues to ensure AEDs are registered, mapped in dispatch systems, and maintained.
• Develops and distributes multimedia safety messaging on EMS topics.

Skills

Public education

Community outreach

Public relations

Data analysis

Education

Bachelor's degree

Job description

Salary range: $51,610.42 - $56,771/annually**

Are you a dedicated, collaborative, and results-driven individual? Norfolk Fire-Rescue is seeking applications for the position of Program Coordinator

As a Program Coordinator, you develop, deliver, and evaluate public-facing health and safety programs designed to reduce preventable emergencies, strengthen community resilience, and expand access to non-emergency support resources. This position works closely with local partners, vulnerable populations, and public safety agencies to ensure residents receive the right care as necessary.

If you are ready to bring people, programs, and resources together consider joining a team committed to solving community health challenges.

Essential Functions

• Develops, coordinates, presents and oversees CPR education programs and training for the community.
• Designs and executes targeted prevention strategies—such as fall prevention, lift-assist alternatives, and community health resources to lower the volume of non-emergency and preventable emergency 911 calls.
• Cultivates and maintains active partnerships with local nonprofits, healthcare systems, social services, and neighborhood associations to bridge gaps for high-risk populations
• Assists individuals with unmet needs by connecting them directly to local care providers, social services, or co-responder programs as safe alternatives to emergency response.
• Establishes performance metrics and tracks program outcomes to evaluate impact on community safety and 911 call reduction
• Coordinates with local businesses, schools, and public venues to ensure public-access AEDs are registered, mapped in the dispatch system, and properly maintained.
• Develops and distributes multimedia safety messaging focusing on timely EMS topics, including heat stroke prevention, stroke symptom recognition (FAST), and drowning prevention.

Education/Experience

• Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
• Two years' experience.
• Preferred applicants will possesses a minimum of 3 years of experience in public education, community outreach, public relations, or data analysis.

Additional Information & Requirements

Possess a valid driver's license.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.