Community Health & Safety Programs Coordinator

City of Norfolk, VA; Norfolk (VA); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Employer-paid pension plan

Life insurance

Medical and dental coverage

457 deferred compensation

Long-term disability

Parking

Job summary

City of Norfolk, VA is seeking a Program Coordinator for Norfolk Fire-Rescue to develop, deliver, and evaluate public-facing health and safety programs designed to reduce emergencies, strengthen community resilience, and expand access to non-emergency support resources.

This role works with local partners, vulnerable populations, and public safety agencies to ensure residents receive appropriate care and timely safety information.

Qualifications

• Bachelor's degree or equivalent.
• Two years of experience.
• Preferred: 3+ years in public education, community outreach, public relations, or data analysis.

Responsibilities

• Develops, coordinates, presents and oversees CPR education programs and training for the community.
• Designs and executes targeted prevention strategies to lower non-emergency and preventable 911 calls.
• Cultivates and maintains partnerships with local nonprofits, healthcare systems, social services, and neighborhood associations.
• Assists individuals with unmet needs by connecting them to local care providers or co-responder programs as safe alternatives to emergency response.
• Establishes performance metrics and tracks program outcomes to evaluate impact on community safety and 911 call reduction.
• Coordinates with local businesses, schools, and public venues to ensure AEDs are registered, mapped in dispatch systems, and maintained.
• Develops and distributes multimedia safety messaging on EMS topics.

Skills

Public education

Community outreach

Public relations

Data analysis

Education

Bachelor's degree

Job description

City of Norfolk, VA is seeking a Program Coordinator for Norfolk Fire-Rescue to develop, deliver, and evaluate public-facing health and safety programs designed to reduce emergencies, strengthen community resilience, and expand access to non-emergency support resources.

This role works with local partners, vulnerable populations, and public safety agencies to ensure residents receive appropriate care and timely safety information.