Community Health & Safety Programs Coordinator

City-of-Norfolk,-V; Norfolk (VA); On-site; USD 52,000 - 57,000; Full time

Job summary

Norfolk Fire-Rescue is seeking applications for the position of Program Coordinator to develop, deliver, and evaluate public-facing health and safety programs designed to reduce preventable emergencies, strengthen community resilience, and expand access to non-emergency support resources.

This role collaborates with local partners, vulnerable populations, and public safety agencies to ensure residents receive the right care, while implementing CPR education, fall prevention, and care linkage

Qualifications

• Bachelor's degree or equivalent.
• Two years' experience.
• Preferred: 3+ years in public education, community outreach, public relations, or data analysis.

Responsibilities

• Develops, coordinates, presents and oversees CPR education programs and training for the community.
• Designs and executes targeted prevention strategies—such as fall prevention and lift-assist alternatives—to lower non-emergency and preventable 911 calls.
• Cultivates and maintains partnerships with local nonprofits, healthcare systems, social services, and neighborhood associations to bridge gaps for high-risk populations.
• Assists individuals with unmet needs by connecting them to local care providers, social services, or co-responder programs as safe alternatives to emergency response.
• Establishes performance metrics and tracks program outcomes to evaluate impact on community safety and 911 call reduction.
• Coordinates with local businesses, schools, and public venues to ensure public-access AEDs are registered and maintained.
• Develops and distributes multimedia safety messaging focusing on EMS topics (heat stroke, FAST stroke symptoms, drowning prevention).

Education

Bachelor's degree

Two years' experience

Job description

Norfolk Fire-Rescue is seeking applications for the position of Program Coordinator to develop, deliver, and evaluate public-facing health and safety programs designed to reduce preventable emergencies, strengthen community resilience, and expand access to non-emergency support resources.

This role collaborates with local partners, vulnerable populations, and public safety agencies to ensure residents receive the right care, while implementing CPR education, fall prevention, and care linkage