Program Coordinator: Leadership Programs

FMI; Denver (CO); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Fully paid medical insurance

Life insurance

Long-term disability

Competitive 401(k)

Paid time off (PTO)

Parental leave

Job summary

FMI’s Training Programs team is seeking a highly organized Program Coordinator to support Leadership Programs in Denver. This full-time, hybrid role combines office-based planning with remote work days. Visa sponsorship is not available.

You will manage logistics, materials, communications, and post-program follow-up for multiple leadership institutes and series, ensuring accurate data in systems like Cvent and Salesforce.

Qualifications

• Associate degree or equivalent with admin support/training program operations experience.
• 3+ years guiding event planning, program operations, or admin support.
• Experience with training, conferences, or corporate learning is preferred.

Responsibilities

• Serve as initial contact for client inquiries, outreach and troubleshooting.
• Coordinate pre-program requirements and communications with clients.
• Administer assessments across programs and resolve vendor issues.
• Transport program materials and support local venue setup.
• Prepare and manage all program materials including production and shipping.
• Track inventory of program materials and onsite resources.
• Coordinate client and staff travel, accommodations, meals, and onsite logistics.
• Confirm meal counts and shuttle services with venues.
• Support registration in Cvent and Salesforce with data integrity.
• Assist invoicing, payments and subcontractor expense audits with accounting.
• Complete post-event follow-up: surveys, certificates, photos, assessments.
• Support ongoing program communications and alumni outreach.

Skills

multitasking

communication

organization

detail-oriented

time management

problem-solving

customer service

team collaboration

Education

Associate’s degree in business, marketing, education, training, or related field

Equivalent combination of education and experience

Tools

Cvent

Salesforce

NetSuite

Job description

Description

FMI’s Training Programs team is seeking a highly organized, client-focused Program Coordinator to support the planning and execution of the Leadership Programs (including the Leadership Institute, Field Leader Institute, Emerging Managers Institute, and Leadership Accelerator Series). The Program Coordinator manages program logistics, communication, materials, systems, and post-program follow-up. This position is ideal for someone who thrives in a fast-paced environment, enjoys balancing multiple priorities, and is energized by supporting leaders and clients across the industry.

This is a full-time hourly position (40 hours per week) based in our Denver, Colorado office with a hybrid schedule of three days in the office and two days working from home.

All applicants for employment must be legally authorized to work in the US on a full-time basis. Visa sponsorship is not available at this time.

Responsibilities

• Serve as the initial point of contact for client inquiries, outreach, and troubleshooting.
• Communicate with clients to ensure completion of pre-program requirements.
• Administer assessments across multiple programs and resolve technical issues with vendors and participants.
• Transport program materials and support venue setup locally
• Prepare, manage, and maintain all program materials, including production, shipping, and restocking.
• Track and maintain inventory of program materials and onsite resources.
• Coordinate logistics for client and staff travel, accommodations, meals, and onsite arrangements.
• Work with venues to confirm meal counts and shuttle service.
• Support registration processes in Cvent and Salesforce, ensuring accuracy and data integrity.
• Transport program materials and support venue setup locally
• Assist with invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
• Complete post-event follow-up including distributing surveys, certificates, photos, and assessment results.
• Support ongoing program communication, program updates, and marketing outreach to participants and alumni.

Required Skills

• Excellent verbal, written, and listening communication skills.
• Strong interpersonal and customer service capabilities.
• Ability to manage multiple priorities and meet deadlines.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational, time management, and project coordination skills.
• Ability to work effectively in fast-paced, collaborative environments with minimal supervision.
• Demonstrated judgment, problem-solving, and adaptability.
• Proficiency with Microsoft Office; experience with Cvent, Salesforce, or NetSuite preferred.

Requirements

• Associate’s degree in business, marketing, education, training, or related field; OR
• Equivalent combination of education and experience.
• 3+ years of experience in event planning, project coordination, program operations, or administrative support.
• Experience supporting training, conferences, or corporate learning programs preferred

Physical Requirements

• Prolonged periods of sitting and computer work.
• Ability to lift and move program materials (up to 50 lbs).

This position is classified as non-exempt and is eligible for overtime pay in accordance with applicable law.

FMI offers a comprehensive benefits package including fully paid employee medical insurance, life insurance, long-term disability, additional benefit options, competitive 401(k), paid time off (PTO), and parental leave.

FMI is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Salary Description

$60,000 plus annual bonus