Program Coordinator IV - Compliance & Training Lead (Hybrid)

North Carolina Association of Official Court Reporters; North Carolina; Hybrid; USD 53,000 - 60,000; Full time

Job summary

The North Carolina Department of Insurance, Office of State Fire Marshal in Wake County, NC, seeks a Program Coordinator IV to manage manufactured housing complaints, lead administrative staff, and coordinate statewide training in a hybrid setting.

The role involves reviewing cases, ensuring timely follow-up, coordinating inspections, preparing reports, and supporting IT systems and budgets. A bachelor’s degree and 3 years related experience required.

Qualifications

• Bachelor’s degree from an accredited institution and three (3) years of experience related to the assignment; or an equivalent combination of training and experience.
• Equivalent combination of education and experience may qualify.
• Regulatory or government environment experience preferred.

Responsibilities

• Manage and track all manufactured housing and modular housing complaints in the division database.
• Lead administrative personnel, assign tasks, approve time, and evaluate performance.
• Develop and coordinate statewide training and testing programs.
• Support field inspections, issue notices, and assist audits.
• Handle financial reconciliation and procurement processes.

Skills

Complaint handling

Customer service

Training program delivery

Supervising administrative staff

Education

Bachelor's degree & 3 years experience

Job description

The North Carolina Department of Insurance, Office of State Fire Marshal in Wake County, NC, seeks a Program Coordinator IV to manage manufactured housing complaints, lead administrative staff, and coordinate statewide training in a hybrid setting.

The role involves reviewing cases, ensuring timely follow-up, coordinating inspections, preparing reports, and supporting IT systems and budgets. A bachelor’s degree and 3 years related experience required.