Program Coordinator: Housing & Case Management

Catholic Charities of Baltimore; Dundalk (MD); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Health/Dental/Vision

403(b) Retirement Plan

Tuition Reimbursement

Paid Parental Leave

Job summary

Catholic Charities of Baltimore, Community Housing - Hosana House, seeks a Program Coordinator to manage client services and facility operations for Holden Hall or Hosanna House programs. The role supports individualized service plans, collaborates with partners, and prepares program reports.

Responsibilities include intake, housing retention, and coordinating meetings, while ensuring compliance with funding requirements and agency policies. Schedule is Monday–Friday, 9 AM–5 PM.

Qualifications

• Bachelor's degree in Human Services, Business, Management, Social Work, or related field.
• Four (4) years of related experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Develops, implements, and oversees case management policies, procedures, and service delivery.
• Oversees client intake and ensures eligibility documentation.
• Provides direct case management services including housing retention and referrals.
• Coordinates case management meetings and monitors individualized service plans.
• Maintains client files and coordinates access to health, behavioral health, and other services.
• Inspects facilities and coordinates maintenance.
• Assists with budget development and reporting to funders.

Skills

Case management

Communication

Interpersonal skills

Budgeting

Documentation

Team collaboration

Problem solving

Time management

Safety awareness

Driving

Education

Bachelor's degree in Human Services, Business, Management, Social Work, or related field

4 years of related experience

Equivalent combination of education and experience

Tools

MS Office (Word/Excel/PowerPoint)

Databases/PMM systems

Job description

Catholic Charities of Baltimore, Community Housing - Hosana House, seeks a Program Coordinator to manage client services and facility operations for Holden Hall or Hosanna House programs. The role supports individualized service plans, collaborates with partners, and prepares program reports.

Responsibilities include intake, housing retention, and coordinating meetings, while ensuring compliance with funding requirements and agency policies. Schedule is Monday–Friday, 9 AM–5 PM.