Program Coordinator & Group Facilitator — Mental Health Programs

Catholic Charities; Torrington (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Prescription, Dental and Vis.

Life, AD&D and Long-term disability

403(b) plan with employer matching

Training and development opportunities

Generous paid time off and 14 holidays

Employee Assistance Program (EAP)

Job summary

Catholic Charities, Archdiocese of Hartford, is seeking an organized Explore/FVEP Program Coordinator & Group Facilitator to manage program operations and facilitate psychoeducational groups in Torrington and Ansonia, CT.

The role combines program administration, client engagement, and direct group facilitation to ensure timely access to services and promote healthier relationships and positive behavioral changes.

Qualifications

• Bachelor's degree in psychology, social work, human services, criminal justice, or related field preferred.
• Experience in behavioral health, domestic violence education, psychoeducational group facilitation, or related human services preferred.
• Experience coordinating programs, managing referrals, scheduling services, or maintaining program records strongly preferred.
• Strong organizational skills and ability to manage multiple priorities across two locations.
• Ability to facilitate structured groups while maintaining professional boundaries and clear expectations.
• Strong communication and interpersonal skills, including engaging individuals mandated to participate in services.
• Familiarity with trauma-informed approaches, motivational interviewing, and behavior change principles preferred.
• Ability to work independently and collaboratively with clinical and administrative staff.
• Proficiency with Microsoft Office applications and electronic documentation systems.
• Commitment to culturally responsive services.
• Bilingual English/Spanish skills preferred.

Responsibilities

• Coordinates daily operations of the Explore and FVEP programs across Torrington and Ansonia locations.
• Manages referrals, contacts clients, explains program expectations, and coordinates enrollment.
• Develops and maintains group schedules to ensure availability and access to services.
• Monitors waitlists and enrollment to minimize delays and meet access standards.
• Tracks attendance, participation, and completion requirements.
• Maintains communication with referral sources, clients, and staff regarding enrollment and scheduling.
• Maintains accurate program records, enrollment data, attendance logs, and documentation.
• Identifies barriers and collaborates with leadership to improve access and efficiency.
• Facilitates Explore and FVEP psychoeducational groups per curricula and program requirements.
• Creates a respectful environment encouraging participation and behavioral change.
• Guides participants in examining behaviors and developing communication, emotional regulation, and conflict-resolution skills.
• Engages participants with varying motivation levels while maintaining boundaries and expectations.
• Manages group dynamics and consults with leadership as needed.
• Completes required group documentation and progress reports.
• Collaborates with clinical and admin staff to support program operations.
• Participates in supervision, meetings, reviews, and trainings.
• Supports quality improvement, enrollment monitoring, and access to services.
• Ensures compliance with agency policies and confidentiality.

Skills

Organizational skills

Communication skills

Bilingual English/Spanish

Trauma-informed approaches

Motivational interviewing

Group facilitation

Independent & collaborative work

MS Office proficiency

Education

Bachelor's degree in psychology, social work, human services, criminal justice, or related field

Tools

Microsoft Office

Electronic documentation systems

Job description

Catholic Charities, Archdiocese of Hartford, is seeking an organized Explore/FVEP Program Coordinator & Group Facilitator to manage program operations and facilitate psychoeducational groups in Torrington and Ansonia, CT.

The role combines program administration, client engagement, and direct group facilitation to ensure timely access to services and promote healthier relationships and positive behavioral changes.