Impactful Case Manager & Group Facilitator

Catholic Charities; New Haven (CT); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Catholic Charities is seeking a Targeted Case Manager / Group Facilitator in New Haven to support individuals with behavioral health needs. This hybrid role combines case management with facilitation of Explore and FVEP groups, helping clients access resources, build skills, and progress toward personal goals.

The ideal candidate has a bachelor's degree, a valid driver's license, and at least two years of relevant experience.

Qualifications

• Bachelor's degree or higher in a human services, behavioral health, social work, psychology, criminal justice, or related field.
• Must have driver’s license and be able to transport clients to and from appointments as needed.
• Two or more years of relevant experience in behavioral health, case management, community-based services, group facilitation, or a related setting preferred.
• Experience facilitating psychoeducational or behavioral health groups.
• Strong organizational, interpersonal, written, and verbal communication skills.
• Works collaboratively across programs and disciplines to support coordinated, culturally responsive, and person-centered services.
• Familiarity with trauma-informed care, motivational interviewing, goal setting, and recovery-oriented practices preferred.
• Ability to document services accurately and timely in an electronic health record.
• Proficiency with Microsoft Office applications, including Word, Outlook, and Excel.
• Written and oral fluency in Spanish strongly preferred.

Responsibilities

• Provides targeted case management and psychosocial rehabilitation services to individuals with serious mental illness and co-occurring disorders.
• Assesses client strengths, needs, daily living skills, and barriers to recovery and develops individualized goals.
• Provides direct, face-to-face skills building in clinic, home, and community.
• Advocates with and on behalf of clients to reduce barriers to care and increase access to services.
• Participates in treatment planning and care coordination to ensure services meet client goals.
• Provides client transportation to support access to care and resources.
• Facilitates structured Explore and FVEP groups in accordance with curricula.
• Maintains professional boundaries and completes documentation and reporting.

Skills

Targeted case management

Group facilitation

Documentation

Interdisciplinary collaboration

Trauma-informed care

Spanish fluency

Microsoft Office

Education

Bachelor's degree or higher

Tools

EHR system

Job description

Catholic Charities is seeking a Targeted Case Manager / Group Facilitator in New Haven to support individuals with behavioral health needs. This hybrid role combines case management with facilitation of Explore and FVEP groups, helping clients access resources, build skills, and progress toward personal goals.

The ideal candidate has a bachelor's degree, a valid driver's license, and at least two years of relevant experience.