Family Center Advocate & Case Manager

Catholic Charities; Hartford (CT); On-site; USD 30,000 - 32,000; Full time

Job summary

Catholic Charities’ Family Center in Hartford, CT seeks a Family Specialist / Case Manager to provide administrative and programmatic support, coordinating basic needs services, outreach, and case management for families. The role encompasses youth and family programming, parental education, and community partnership development.

The position requires experience in human services, strong communication, and ability to work flexible hours including evenings and weekends as needed.

Qualifications

• Associated degrees in human services, early childhood education, social work, or a related field is preferred.
• Strong oral and written communication skills.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook, as well as Canva and artificial intelligence tools used for administrative, communication, and program development purposes.
• Bilingual proficiency in Spanish and English is strongly encouraged.

Responsibilities

• Outreach and Community Engagement: Promote programs to parents, families, and community stakeholders to ensure full capacity.
• Family Intake, Engagement, and Retention: Conduct intake assessments and connect families to resources including health, housing, and employment.
• Family Center Program and Administrative Duties: Provide administrative and programmatic support to Family Center programs and activities.
• PQI Functions: Collect data, identify patterns, and use results to inform supervision on service trends.

Skills

Bilingual Spanish/English

Communication skills

Community engagement

Case management

Education

Associate degrees in human services/related field

Tools

Microsoft Office

Canva

AI tools

Job description

Catholic Charities’ Family Center in Hartford, CT seeks a Family Specialist / Case Manager to provide administrative and programmatic support, coordinating basic needs services, outreach, and case management for families. The role encompasses youth and family programming, parental education, and community partnership development.

The position requires experience in human services, strong communication, and ability to work flexible hours including evenings and weekends as needed.