Program Supervisor - Domestic Violence & Recovery

Wheeler Health; Hartford (CT); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical insurance through Centivo

Dental & vision insurance through CIGn

Wellness programs

Job summary

Wheeler Clinic seeks a Supervisor for the Explore program in Hartford, CT to lead daily operations, supervise group facilitators and client care coordinators, and uphold the program model with fidelity.

The role includes co-facilitating domestic violence group services for court/probation referrals and providing leadership, supervision, and staff development to ensure high-quality care and adherence to best practices.

Qualifications

• MA/MS in Social Services, Criminal Justice or related field with 1 year experience, or BA/BS with 3 years in criminal justice and group facilitation
• Experience supervising staff strongly encouraged

Responsibilities

• Provides oversight and leadership to domestic violence programs within the department by implementing, promoting, and sustaining best practice models of intervention.
• Provides consistent supervision and crisis support to staff.
• Recruits program staff and addresses retention and disciplinary action as needed in accordance with HR policy.
• Works with Associate Director/Program Manager to develop, monitor, and analyze program performance and outcomes.
• Interfaces and collaborates with funders and referral sources to promote Wheeler Clinic's reputation as a quality service provider.
• Ensures program compliance with accurate and timely weekly, monthly and/or quarterly data collection and submission requirements.
• Serves as role model for staff to promote strong work ethic and adherence to model specific approaches.
• Ensures that staff provide culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
• Provides regularly scheduled supervision to clinicians, client care coordinators, or other program staff as assigned consistent with the program model.
• Attends required clinical supervision meetings and assists with arranging and monitoring the staff training to ensure that training needs are met.
• Provides coverage for staff responsibilities and program on-call coverage in accordance with departmental program practices.
• Effectively facilitates program orientation for newly referred clients and facilitates or co-facilitates psycho-educational groups for CSSD referred clients.
• Oversees the orientation of new staff.
• Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Skills

Supervisory experience

Group facilitation

Domestic violence program knowledge

Crisis support

Staff development

Cultural competency

Education

MA/MS in Social Services, Criminal Justice or related field

BA/BS + 3 years in criminal justice, group facilitation and domestic violence

Job description

Wheeler Clinic seeks a Supervisor for the Explore program in Hartford, CT to lead daily operations, supervise group facilitators and client care coordinators, and uphold the program model with fidelity.

The role includes co-facilitating domestic violence group services for court/probation referrals and providing leadership, supervision, and staff development to ensure high-quality care and adherence to best practices.