Program Coordinator, Executive Custom Program Management-McDonough School of Business

Georgetown University; Lexington (MA); Hybrid; USD 44,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement savings

Tuition assistance

Work-life balance benefits

Employee discounts

Job summary

Georgetown University’s McDonough School of Business is seeking a Program Coordinator for Executive Custom Program Management. The role focuses on coordinating logistics, managing client communications, and supporting program design and delivery across on-site and virtual settings.

Your responsibilities include working with cohorts, faculty, vendors, and staff to ensure successful experiences, with flexibility for some weekends and evenings.

Qualifications

• Bachelor’s degree required.
• 2+ years in program or event management with client interaction.
• Experience managing multiple concurrent projects is a plus.

Responsibilities

• Manage logistical and operational communication for ongoing programs.
• Coordinate with internal/external stakeholders and vendors to meet program obligations.
• Serve as lead contact for program orientation, delivery, and graduation activities.
• Communicate scheduling with stakeholders and resolve conflicts for a positive client experience.

Skills

Client interaction

Project coordination

Event management

Google Workspace

Education

Bachelor’s Degree

Tools

Google Workspace

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Program Coordinator, Executive Custom Program Management | McDonough School of Business - Georgetown University

Georgetown University’s McDonough School of Business has a highly experienced professional program staff overseeing the details of corporate executive training delivery and ensuring a successful and memorable custom experience from beginning to end. The Program Coordinator role is an opportunity for growth and development in the world of program management. Key responsibilities include extensive client interaction and communication, in person and virtually, on a daily basis across cultures and borders to support the design and delivery of programming at the intersection of business and policy. The Program Coordinator works closely with cohorts of 30-75 participants in any single program and helps coordinate communication and deliverables with faculty members, instructors, external vendors, and contractors. This position requires the flexibility to work some weekends, early mornings, and evenings up to 20% of the year for program deliveries onsite as well as off-site events or international travel. This role provides the agency to grow professionally and collaborate within a structured environment - and to work on special projects that enhance the operations of the Custom Program Management team. The successful candidate will have a track record for taking initiative and creative problem-solving skills. Essential skills include: outstanding organizational abilities, an eye for detail, outstanding written and oral communication, independent decision-making, and the ability to act under pressure with little to no supervision on most tasks.

• Manage and execute logistical and operational communication for all ongoing programs
• Collaborate with internal and external stakeholders and vendors to meet contractual obligations for programs
• Serve as lead contact for all program orientation, program, and graduation activities
• Communicate program scheduling with key stakeholders, including program participants, and resolve conflicts to ensure a positive client experience

Work Interactions

The Program Coordinator reports to an Associate Director for Custom Executive Education and works closely with staff of the Custom Executive Education team, the Assistant Dean for Custom Program Management, and other units within McDonough School of Business and the broader university community. The Program Coordinator contributes to the successful delivery of complex executive programs through high-quality task management and execution, independent decision-making and problem-solving, and acting with integrity and collegiality. The Program Coordinator’s responsibilities include project management support, event management coordination, extensive client interaction, and program delivery both onsite at Georgetown’s campuses as well as offsite globally and virtually. The Program Coordinator has facility with Google Workspace, takes initiative to improve program processes, is tech savvy, ensures final products of printed materials and classroom preparation are correct and seamless, and can pivot and demonstrate resilience in unexpected situations. This role directly contributes to the University’s mission by developing principled leaders with a global mindset who are committed to serving the common good.

Requirements and Qualifications

• Bachelor’s Degree required
• 2 or more years experience in program or event management and client interaction
• Demonstrated experience managing multiple concurrent projects

Work Mode Designation

This position has been designated as _ Hybrid 2 Days _. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

$44,022.00 - $73,406.80

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.