Associate Director, Graduate & Executive Degree Programs Admissions - McDonough School of Busin[...]

kozmetickesluzby.vecnakraska.sk - Jobboard; Washington (District of Columbia); Hybrid; USD 44,022 - 73,406; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

Employee discounts

Job summary

Georgetown University is seeking an Associate Director for Graduate & Executive Degree Programs Admissions to manage recruitment and enrollment for Master's programs. The role requires balanced expertise in customer service and organizational operations, working closely with the Associate Dean.

Key responsibilities include managing the admissions process, engaging with prospective students, and coordinating recruiting events. Candidates should possess a Bachelor’s degree and 3–5 years of related experience in higher education. The position operates in a hybrid work environment, offering competitive compensation and benefits.

Qualifications

• 3–5 years of professional experience; higher education/admissions experience highly desirable.
• Comfortable in a large institution IT environment with outstanding verbal and written communication skills.
• Ability to exercise sound judgment with confidential data.

Responsibilities

• Support all activities related to recruiting and enrollment for Master’s programs.
• Manage admissions operations, including application system oversight.
• Plan and execute recruiting events such as information sessions.

Skills

Customer-service orientation

Problem-solving skills

Multitasking

Interpersonal abilities

Education

Bachelor’s degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Associate Director, Graduate & Executive Degree Programs Admissions

Georgetown University comprises two unique campuses in Washington, DC—Hilltop in the historic Georgetown neighborhood and Capitol, just minutes from the U.S. Capitol and Supreme Court. Georgetown’s McDonough School of Business offers rigorous academic programs with a global perspective and unparalleled opportunities to engage with Washington, D.C.'s business, government, and policy leaders.

The Associate Director supports all activities related to the smooth and effective recruitment and enrollment of incoming students for the School’s Master’s programs, especially the Master of Arts in International Business & Policy (MA‑IBP). Working closely with the Associate Dean, the Associate Director manages admissions operations, including application system oversight, interview scheduling, processing, credential evaluation, and decision handling for all Master’s programs. Additional responsibilities include maintaining back‑end technology systems (Banner, Salesforce, OGS) and ensuring system updates and data integration are current.

• Handle all aspects of internal recruiting outreach for MA‑IBP, including answering emails, telephone calls, and walk‑in inquiries.
• Implement all procedures for MA‑IBP recruiting outreach and follow up with prospects.
• Ensure that all MA‑IBP marketing material—both printed and online—is up to date and factually represents program goals.
• Engage, cultivate, and manage the MA‑IBP recruiting pipeline; plan and execute recruiting events such as on‑ and off‑campus information sessions, online sessions, and occasional travel to represent McDonough at events and fairs.
• Act as a liaison to other departmental units such as Financial Aid, Registrar, and Student Services.
• Assist the Associate Dean in preparing data collection for recruitment forecasting and integrate admissions data with other systems (Salesforce, Banner, OGS).

Work Interactions

The Associate Director reports to the Senior Director of Graduate & Executive Degree Programs Admissions and does not have direct reports. As the first point of contact for MA‑IBP prospective students, the Associate Director influences application and enrollment decisions. The role requires professional knowledge of all Master’s program offerings, strong customer‑service orientation, problem‑solving skills, and a poised, professional demeanor.

Key interactions include collaborating with Georgetown University offices and partner schools, engaging alumni for recruiting purposes, and working with outside vendors for contract arrangements.

Requirements and Qualifications

• Bachelor’s degree.
• 3–5 years of professional experience; higher education/admissions experience highly desirable.
• Proficiency with MS Word, Excel, and PowerPoint.
• Comfortable in a large institution IT environment with outstanding verbal and written communication skills.
• Excellent interpersonal abilities and a poised, professional demeanor.
• Ability to exercise sound judgment with confidential data.
• Strong multitasking, prioritization, and detail orientation.
• Experience building relationships with prospective students and managing events and activities.
• Confidence in initiative, questioning, and recommending process improvements for customer satisfaction.
• Comfort working directly with executives at all levels and genuine interest in international cultures.
• Strategic thinking in program and service delivery.
• Resourcefulness and problem‑solving skills for technological systems.

Preferred Requirements and Qualifications

• Knowledge of admissions information systems/databases preferred.
• Prior use of Marketo or similar sophisticated marketing automation tools strongly preferred.

Work Mode Designation

Hybrid

Pay Range

$44,022.00 - $73,406.80

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work‑life balance benefits, employee discounts, and a range of voluntary insurance options.

EEO Statement

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.