Program Coordinator - Credentialing, Licensing, and Compliance (Student Health & Well-Being)

Johns Hopkins University; Baltimore (MD); On-site; USD 29,274 - 50,833; Full time

Job summary

Johns Hopkins Institutions seeks a Program Coordinator – Credentialing, Licensing, and Compliance to manage credentialing, onboarding and regulatory compliance for clinical staff within SHWB. The role covers medical and mental health clinicians, serving as the first onboarding contact and ensuring licensure and accreditation requirements are met.

Work will occur at Homewood and East Baltimore campuses, with responsibilities spanning budget, documentation, LMS training, and cross-unit

Qualifications

• High school diploma or GED required.
• Four years of progressively responsible administrative experience.
• Additional education may substitute experience per policy.

Responsibilities

• Coordinate credentialing, onboarding and compliance for clinical staff.
• Monitor licenses and certifications, including DEA/ CDS and CEUs.
• Oversee LMS and PowerDMS training documentation.
• Manage budget-related tasks and invoicing for the program.
• Serve as primary contact with internal departments and external partners.
• Support program communications and event logistics as needed.
• Ensure timely reporting of program activities.
• Oversee end-to-end onboarding and off-boarding processes.

Skills

Microsoft Office

Education

High school diploma or GED

Bachelor's Degree

Job description

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking a Program Coordinator – Credentialing, Licensing, and Compliance who will manage and coordinate all credentialing, onboarding, and compliance processes for clinical staff within the integrated Primary Care and Mental Health clinics of Student Health & Well-Being (SHWB). This includes medical providers (physicians, nurse practitioners, nurses, medical assistants, dietitians) and mental health clinicians (psychologists, psychiatrists, therapists). Serving as the first point of contact for clinical onboarding and offboarding, the Program Coordinator plays a vital role in ensuring all credentialing, licensure, and regulatory requirements are met and maintained.

The worksite location for this position is designated as Homewood and East Baltimore.

Specific Duties & Responsibilities

• Contribute to goal setting and identify program operational requirements to meet programmatic goals.
• Obtain and utilize internal and external resources to meet program goals.
• Serve as primary contact for the program with internal departments and external organizations.
• Responsible for monitoring budget expenses, processing invoices, performing budget reconciliation, and assisting with budget development.
• Compile documentation related to funding and finance.
• Identify and resolve programmatic problems.
• Assist with planning events and coordinate preparation, set up and logistics for events/functions.
• Coordinate communication activities via websites, social media channels, and publication materials as needed.
• Ensure timely, accurate and appropriate reporting of program activities.
• Monitor and track clinical licenses and certification deadlines, including DEA, CDS, board certifications, memberships, and CEUs.
• Maintain and organize credentialing and compliance documentation to support institutional accreditation efforts. This includes leading ongoing collaborative efforts across both units and their respective clinical liaisons.
• Track Continuing Education for all applicable staff and coordination with finance team for payment processing of licensure, memberships, conferences, training and any relevant staff professional development reimbursements.
• Serve as the first point of entry for all staff, overseeing the end-to-end onboarding and off-boarding process, including orientation to SHWB policies, procedures, and orientation checklist as applicable.
• Oversee training and compliance documentation through Learning Management Systems (LMS) and PowerDMS for all staff. Ensure that all clinical staff are up to date on mandatory training, institutional policies, and accreditation-related documentation.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Proficient with Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Four years progressively responsible administrative experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Bachelor's Degree.

Job Posting Title (Working Title): Program Coordinator - Credentialing, Licensing, and Compliance (Student Health & Well-Being). Classified Title: Program Coordinator. Role/Level/Range: ATO 37.5/03/OF. Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/ exp.). Employee group: Full Time. Schedule: M-F 8:30am - 5:00pm. FLSA Status: Non-Exempt. Location: Homewood Campus. Department Name: Student Health and Well-Being.

The successful candidate(s) for this position will be subject to a pre-employment background check.

Pre-Employment Health Requirements

During the Influenza ("the flu") season, as a condition of employment, the Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer

Equal Opportunity Employer.

EEO is the Law

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Important legal information: http://hrnt.jhu.edu/legal.cfm