Program Coordinator, Center for Financial Inclusion

Greater Washington Urban League; Washington (District of Columbia); On-site; USD 55,000 - 65,000; Full time

Job summary

Greater Washington Urban League seeks a Program Administrator for the Center for Financial Inclusion (CFI) to coordinate day-to-day activities and support direct service delivery. This role assists with program delivery, site setup, and calendar management to ensure smooth operations.

Responsibilities include coordinating educational offerings, maintaining client communication and intake, and tracking attendance and engagement.

Qualifications

• Strong ability to present information clearly to varied audiences.
• Experience coordinating programs and maintaining calendars.
• Background in communications and project management.

Responsibilities

• Supports Program Manager and Director in implementing program delivery and site setup.
• Manages daily flow of activities and the CFI master calendar.
• Coordinates and hosts educational offerings; sends event reminders.
• Manages client communication and intake processes.
• Records, tracks, and analyzes participant attendance and engagement.
• Handles phone, email, and voicemail communications.
• Maintains confidentiality and accuracy of client data.
• Supports community outreach and suggests program improvements.
• Provides excellent client service and privacy for all clients.
• Provides financial coaching to select program participants.

Skills

Interpersonal skills

Verbal communication

Written communication

Time management

Organizational skills

Communications

Project management

Scheduling systems

Job description

Greater Washington Urban League seeks a Program Administrator for the Center for Financial Inclusion (CFI) to coordinate day-to-day activities and support direct service delivery. This role assists with program delivery, site setup, and calendar management to ensure smooth operations.

Responsibilities include coordinating educational offerings, maintaining client communication and intake, and tracking attendance and engagement.