Program Coordinator - AL

Care Initiatives; Avoca (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Referral bonus program

Tuition reimbursement

Digital wallet access

Job summary

Care Initiatives in Avoca, IA, seeks a Program Coordinator to drive census growth and manage sales-related outreach for our assisted living communities. You’ll lead tours, track leads, and coordinate move-ins to support occupancy goals.

You’ll build referrals with hospitals and local partners, engage residents with programming, and ensure regulatory compliance. This role emphasizes empathy, clear communication, and professionalism in a community-focused environment.

Qualifications

• Experience in assisted living, healthcare sales, admissions, or census development.
• Ability to conduct tours and follow up on leads.
• Strong communication and organizational skills.
• Knowledge of assisted living regulations and resident care standards.
• Commitment to serving residents and families with empathy and integrity.

Responsibilities

• Census Growth & Sales Support: conduct tours for prospective residents and families.
• Manage and track leads, inquiries, and tour follow-ups promptly.
• Maintain communication with prospects via calls, emails, and in-person meetings.
• Support move-in coordination for new residents.
• Collaborate with leadership to meet occupancy and census goals.
• Referral & Community Outreach: build relationships with hospitals and community partners.
• Represent Avoca Lodge in a professional and welcoming manner.
• Assisted Living Operations: support resident engagement and quality of life.
• Ensure compliance with assisted living regulations and standards.
• Serve as a point of contact for residents and families.

Skills

Tour coordination

Lead follow‑up

Communication skills

Regulatory knowledge

Empathy

Job description

Program Coordinator - AL

Schedule/Shifts Available: Full-Time

Make a Difference Every Day – Join Care Initiatives as a vital part of our assisted living team!

Join our compassionate care team across more than 40 skilled nursing communities throughout Iowa.If you're a dedicated and empathetic caregiver looking to make a meaningful impact on the lives of others during their healthcare journey, this is your opportunity to shine.

What You’ll Do & Key Responsibilities:

• Census Growth & Sales Support
  • Conduct community tours for prospective residents and families
  • Manage and track leads, inquiries, and tour follow-ups in a timely manner
  • Maintain consistent communication with prospects through phone calls, emails, and in-person meetings
  • Support move-in coordination to ensure a smooth transition for new residents
  • Collaborate with leadership to meet occupancy and census goals
• Referral & Community Outreach
  • Build and maintain relationships with hospitals, clinics, case managers, social workers, and community partners
  • Participating in outreach events, networking opportunities, and community marketing efforts
  • Represent Avoca Lodge in a professional and welcoming manner within the community
• Assisted Living Operations
  • Support resident engagement, programming, and overall quality of life
  • Ensure compliance with assisted living regulations and organizational standards
  • Serve as a point of contact for residents and families, addressing questions and concerns

Qualifications:

• Experience in assisted living, healthcare sales, admissions, or census development
• Proven ability to conduct tours, follow up on leads, and build referral relationships
• Strong communication, organizational, and follow-up skills
• Knowledge of assisted living regulations and resident care standards
• A commitment to serving residents and families with empathy, professionalism, and integrity

Why Join Care Initiatives?

• Competitive Compensation: Earn a highly competitive wage.

• Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 403(b) retirement savings plan, PTO, and more.

• Referral Bonus Program: Earn cash rewards for referring your friends.

• Tuition Reimbursement:Develop your skills with company-paid training and education to take your career to the next level.

• Digital Wallet Access: Get paid as you earn—no more waiting for payday!