Program Coordinator & Administrative Assistant (Contract)

Dutech Systems; Salem (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Dutech Systems in Salem, MA seeks an Administrative Assistant/Program Assistant on a contractual basis to support counselors with case management, document processing, and records management. You will handle data entry, file organization, and coordination with schools and service providers.

The role requires strong attention to detail, proficient MS Office skills, and the ability to learn MassAbility case management. On-site work in Salem is expected.

Qualifications

• Administrative support and program coordination experience.
• Case management collaboration and data handling.
• Proficient with Microsoft Windows, Word, Excel, and Outlook.

Responsibilities

• Assist counselors with case management tasks, create documents and notes, and process orders.
• Prepare letters and forms (tuition waivers, referrals, MBTA TAP).
• Review case reports, notes, and time/status reports.
• Follow up with schools, vendors, and providers to obtain documents.
• Organize and update Excel spreadsheets for counselor review.
• Retrieve policies and procedures from the internal V Drive.
• Maintain electronic records in the MassAbility system.
• Provide visual assistance and explain on-screen information when needed.

Skills

Administrative Support

Program Coordination

Case Management

Data Entry

Document Prep

Excel

Word

Outlook

Report Review

PO Processing

Records Management

Document Tracking

File Management

Attention to Detail

Communication

Time Management

Tools

Zoom

Teams

MassAbility

Job description

Dutech Systems in Salem, MA seeks an Administrative Assistant/Program Assistant on a contractual basis to support counselors with case management, document processing, and records management. You will handle data entry, file organization, and coordination with schools and service providers.

The role requires strong attention to detail, proficient MS Office skills, and the ability to learn MassAbility case management. On-site work in Salem is expected.