Administrative Assistant/Program Assistant NEW!

Dutech Systems; Salem (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Dutech Systems in Salem, MA seeks an Administrative Assistant/Program Assistant on a contractual basis to support counselors with case management, document processing, and records management. You will handle data entry, file organization, and coordination with schools and service providers.

The role requires strong attention to detail, proficient MS Office skills, and the ability to learn MassAbility case management. On-site work in Salem is expected.

Qualifications

• Administrative support and program coordination experience.
• Case management collaboration and data handling.
• Proficient with Microsoft Windows, Word, Excel, and Outlook.

Responsibilities

• Assist counselors with case management tasks, create documents and notes, and process orders.
• Prepare letters and forms (tuition waivers, referrals, MBTA TAP).
• Review case reports, notes, and time/status reports.
• Follow up with schools, vendors, and providers to obtain documents.
• Organize and update Excel spreadsheets for counselor review.
• Retrieve policies and procedures from the internal V Drive.
• Maintain electronic records in the MassAbility system.
• Provide visual assistance and explain on-screen information when needed.

Skills

Administrative Support

Program Coordination

Case Management

Data Entry

Document Prep

Excel

Word

Outlook

Report Review

PO Processing

Records Management

Document Tracking

File Management

Attention to Detail

Communication

Time Management

Tools

Zoom

Teams

MassAbility

Job description

Administrative Assistant/Program Assistant

Salem,MA

JobType : Contract

Skills: Administrative Support, Program Coordination, Case Management Support, Data Entry, Document Preparation, Microsoft Excel, Word, Outlook, Report Review, Purchase Order Processing, Electronic Records Management, Document Tracking, File Management, Attention to Detail, Communication, Time Management, Zoom, Microsoft Teams.

Job Description

• Assist counselors with case management tasks, including creating documents, recording case notes, processing purchase and contract orders, and uploading or locating documents.


• Prepare letters and forms, including tuition waivers, referral forms, and MBTA TAP letters.


• Review case reports, including last case notes, MSGs, and time/status reports.


• Follow up with schools, vendors, and service providers to obtain required documentation.


• Organize and update Excel spreadsheets for counselor review.


• Retrieve policies and procedures from the internal V Drive.


• Maintain accurate and organized electronic records in the MassAbility case management system.


• Provide visual assistance and read or explain on-screen information when needed.

Required Skills

• Administrative Support and Program Coordination


• Case Management Support


• Data Entry and Electronic Records Management


• Document Preparation and Correspondence


• Microsoft Excel, Word, Outlook, and Windows


• Report Review and Data Organization


• Purchase Order and Contract Order Processing


• Document Tracking and Follow-Up


• File Management and Recordkeeping


• Attention to Detail and Organization


• Written and Verbal Communication


• Independent Work and Time Management


• Zoom and Microsoft Teams


• Ability to Learn New Case Management Systems

Required Qualifications

• Positive attitude and willingness to assist others.


• Ability to organize tasks and work independently.


• Ability to understand and follow written and verbal instructions.


• Ability to read and explain information displayed on a computer screen.


• Ability to learn and use the MassAbility case management system.


• Proficiency in Microsoft Windows, Word, Excel, Outlook, Zoom, and Microsoft Teams.