Program Coordinator

Youth Advocate Programs, Inc.; Winter Haven (FL); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/Prescription

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program

Pet Insurance

Paid time off

Holiday Pay

403(b) Retirement Savings Plan

Weekly Pay

Direct Deposit

Job summary

Youth Advocate Programs, Inc. in Florida seeks a Program Coordinator to support the Hillsborough County program and Program Director, focusing on daily operations, contract compliance, service delivery, and participant intake/referral processes.

This program-focused role emphasizes operational coordination and hands-on advocacy; availability for travel to homes and schools will be required, and the individual should be reliable, professional, and a positive role model for youth and families.

Qualifications

• Bachelor’s or Master’s degree preferred
• Equivalent experience in a community-based agency may be accepted
• Minimum of one year of experience managing personnel and/or budgets
• Experience providing home and community-based services
• Experience working with at-risk youth and families
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Experience with Electronic Health Record (EHR) systems a plus
• Bilingual (Spanish-Speaking) a plus
• Valid driver’s license, reliable transportation, and current auto insurance

Responsibilities

• Support day-to-day program operations and administration
• Ensure compliance with contract requirements and organizational standard
• Coordinate service delivery and assist with participant intake and referral processes
• Provide direct support and advocacy services to youth and families
• Collaborate with the Program Director and team to meet program goals
• Maintain accurate documentation and data tracking, including use of EHR systems
• Serve as a positive and professional role model in all community interactions

Skills

Strong communication skills

Interpersonal skills

Bilingual Spanish

Education

Bachelor’s or Master’s degree preferred

Masters or better

Equivalent experience may be accepted

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

Summary of the Position: Program Coordinator provides direct support to the Hillsborough County program and Program Director. This role is responsible for assisting with the daily operations of the program, with a strong focus on contract compliance, service delivery, and participant intake/referral processes.

This position is program-focused rather than administrative, emphasizing operational coordination and service support. The Program Coordinator will also perform Advocate duties and must demonstrate reliability, commitment, and the ability to serve as a positive role model for youth in community, school, and home settings.

• Support day-to-day program operations and administration
• Ensure compliance with contract requirements and organizational standard
• Coordinate service delivery and assist with participant intake and referral processes
• Provide direct support and advocacy services to youth and families
• Collaborate with the Program Director and team to meet program goals
• Maintain accurate documentation and data tracking, including use of EHR systems
• Serve as a positive and professional role model in all community interactions

Qualifications/Requirements:

• Bachelor’s or Master’s degree preferred
  • Equivalent experience in a community-based agency may be accepted, unless a specific degree is required by a referring authority
• Minimum of one (1) year of experience managing personnel and/or budgets
• Experience providing home and community-based services
• Experience working with at-risk youth and families
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite.
• Experience with Electronic Health Record (EHR) systems a plus
• Bilingual (Spanish-Speaking) with a plus.
• Valid driver’s license, reliable transportation, and current auto insurance

Benefits Available:

• Medical/Prescription
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• Pet Insurance
• Paid time off
• Holiday Pay
• 403(b) Retirement Savings Plan.
• Weekly Pay
• Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Travel Required

Yes . Travel throughout community to homes and schools

Qualifications

Skills

Preferred

Strong Communication Skills

Novice

Basic Computer Skills

Intermediate

Novice

Behaviors

Preferred

Detail Oriented

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Bachelors or better.

Masters or better.

Licenses & Certifications

Preferred

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.