Program Coordinator

Youth Advocate Programs, Inc.; Winter Haven (FL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program

Pet Insurance

Paid time off

Holiday Pay

403(b) Retirement Savings Plan

Weekly Pay

Direct Deposit

Job summary

Youth Advocate Programs, Inc. is seeking a Program Coordinator to provide direct support to the Hillsborough County program and Program Director.

The role focuses on operational coordination, service delivery, participant intake, and contract compliance, with hands-on duties rather than administrative tasks. The coordinator will work with youth and families, document activities in the EHR, and collaborate with the team to meet program goals, while modeling reliability and professionalism in

Qualifications

• Bachelor’s or Master’s degree preferred, equivalent experience may be accepted.
• Minimum of one year of experience managing personnel and/or budgets.
• Experience providing home and community-based services.
• Experience working with at-risk youth and families.
• Proficient in Microsoft Office Suite.
• Bilingual Spanish-speaking a plus.

Responsibilities

• Support day-to-day program operations and administration
• Ensure compliance with contract requirements and organizational standards
• Coordinate service delivery and assist with participant intake and referral processes
• Provide direct support and advocacy services to youth and families
• Collaborate with the Program Director and team to meet program goals
• Maintain accurate documentation and data tracking, including use of EHR systems
• Serve as a positive and professional role model in all community interactions

Skills

People management

Budget management

Home and community-based services

Experience with at-risk youth

Strong communication skills

Microsoft Office

Spanish-speaking (bilingual)

Education

Bachelor’s or Master’s degree preferred

Job description

Status: Full-Time Hourly

FLSA classification: Non-Exempt

Annual Salary: $45,000

Summary of the Position: Program Coordinator provides direct support to the Hillsborough County program and Program Director. This role is responsible for assisting with the daily operations of the program, with a strong focus on contract compliance, service delivery, and participant intake/referral processes.

This position is program-focused rather than administrative, emphasizing operational coordination and service support. The Program Coordinator will also perform Advocate duties and must demonstrate reliability, commitment, and the ability to serve as a positive role model for youth in community, school, and home settings.

• Support day-to-day program operations and administration
• Ensure compliance with contract requirements and organizational standard
• Coordinate service delivery and assist with participant intake and referral processes
• Provide direct support and advocacy services to youth and families
• Collaborate with the Program Director and team to meet program goals
• Maintain accurate documentation and data tracking, including use of EHR systems
• Serve as a positive and professional role model in all community interactions

Qualifications/Requirements:

• Bachelor’s or Master’s degree preferred
  • Equivalent experience in a community-based agency may be accepted, unless a specific degree is required by a referring authority
• Minimum of one (1) year of experience managing personnel and/or budgets
• Experience providing home and community-based services
• Experience working with at-risk youth and families
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite.
• Experience with Electronic Health Record (EHR) systems a plus
• Bilingual (Spanish-Speaking) with a plus.
• Valid driver’s license, reliable transportation, and current auto insurance

Benefits Available:

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• Pet Insurance
• Paid time off
• Holiday Pay
• 403(b) Retirement Savings Plan.
• Weekly Pay
• Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.