Program Coordinator

Avalon 2 Adult Family Home; Spanaway (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Avalon 2 Adult Family Home is seeking a Program Manager to oversee daily operations, resident care, and staff management in a Washington state adult family home. The role requires strong leadership, regulatory knowledge, and a focus on compassionate care.

You will coordinate care plans, supervise caregivers, and ensure adherence to health and safety standards while promoting a respectful and supportive environment for residents and families.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 2+ years of management experience.
• Proficiency in Word, Excel, PowerPoint, and Outlook for documentation, data analysis, and communication.
• Exceptional time-management and organizational skills with ability to multi-task.
• Proven ability to lead and manage a diverse healthcare team.

Responsibilities

• Oversee resident care and ensure high-quality services tailored to individual needs.
• Develop and implement care plans based on health status and preferences.
• Monitor residents' health and coordinate medical care with providers.
• Administer medications per physician orders and regulations.
• Lead staffing with scheduling, training, supervision, and performance feedback.
• Coordinate regulatory compliance and maintain accurate records.
• Foster collaboration with families and other healthcare professionals.
• Drive quality improvement through data and staff input.

Skills

Management experience

Documentation

Data analysis

Presentations

Communication

Education

Bachelor's degree in a related field

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Description

Job Description

Requirements

• An Bachelor's Degree in a related field will consider equivalent experience and other education.
• 2+ years of experience in management positions
• Proficiency in Word, Excel, PowerPoint, and Outlook for documentation, data analysis, presentations, and communication.
• Exceptional time-management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proven ability to lead, motivate, and manage a diverse team of healthcare professionals and support staff. Strong decision-making and delegation skills.

Job Description

Resident Care:

• Ensure that residents receive high-quality care that meets their individual needs and preferences
• Develop and implement care plans for each resident based on their health and functional status, as well as their personal goals and preferences
• Monitor residents' health and well-being, including physical and mental health status, and coordinate medical care as needed
• Ensure that residents receive assistance with activities of daily living (ADLs), such as bathing, dressing, grooming, and toileting, as needed
• Administer medications and medical treatments according to physician orders and regulatory requirements
• Respond to residents' needs and concerns promptly and appropriately
• Ensure that residents are treated with respect and dignity at all times
• Plan and coordinate social and recreational activities that promote residents' well-being and quality of life
• Provide education and support to residents and their families on health and wellness topics, as well as available resources and services

2. Staff Management:

• Hire, train, and supervise staff, including caregivers and other support staff
• Ensure that staff members have the necessary skills and training to provide high-quality care to residents
• Develop and implement staffing schedules that ensure adequate coverage and meet residents' needs
• Provide ongoing supervision, training, and feedback to staff members
• Address staff performance issues promptly and appropriately
• Foster a positive and supportive work environment that promotes teamwork, open communication, and mutual respect

3. Regulatory Compliance:

• Ensure that the home is in compliance with all relevant regulations and licensing requirements, including health and safety standards, record-keeping requirements, and staffing requirements
• Maintain accurate and up-to-date records and documentation related to resident care, staff training, and other regulatory requirements
• Develop and implement policies and procedures that promote compliance and minimize risk of regulatory violations
• Coordinate and participate in regulatory inspections and surveys, and respond to findings and recommendations as appropriate
• Stay informed about changes in regulatory requirements and industry best practices, and update policies and procedures as needed

4. Communication and Collaboration:

• Communicate regularly and effectively with residents, their families, and other health care providers to ensure that residents receive the best possible care and support
• Foster positive relationships with residents and their families, and address their needs and concerns promptly and appropriately
• Work collaboratively with other health care providers, such as physicians, nurses, and therapists, to coordinate and integrate care for residents
• Participate in interdisciplinary care conferences and other meetings to discuss residents' care plans and progress, and to identify and address any issues or concerns
• Advocate for residents' needs and preferences, and ensure that their voices are heard and respected

5. Quality Improvement:

• Regularly review and assess the quality of care provided in the home, and develop and implement strategies for improvement as needed
• Use data and feedback from residents, families, and staff to identify areas for improvement and develop action plans to address them
• Monitor and evaluate the effectiveness of quality improvement initiatives, and adjust strategies as needed
• Participate in quality improvement initiatives and activities at the local, state, and national levels to stay informed about best practices and trends in the industry

Company Description

We are seeking a dedicated and experienced Program Manager to oversee operations in our adult family homes. The ideal candidate will possess excellent communication, leadership, and organizational skills, along with a deep empathy for residents and the ability to adapt to dynamic environments. Responsibilities include coordinating care services, managing staff, ensuring compliance with regulations, and fostering a supportive community. The role demands strong problem-solving abilities, effective multitasking, and a commitment to high ethical standards. A degree in a relevant field and experience in similar settings are preferred. Join us to make a meaningful impact in the lives of our residents.