Program Manager 3 Hope Hall

Volunteers of America Delaware Valley; Camden (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A community service organization in Camden, NJ, is looking for a Program Manager to oversee staff and ensure safety and compliance within the facility. The successful candidate will provide leadership, conduct training sessions, and manage daily operations. A High School diploma is required, along with at least 6 months of relevant experience. Strong communication skills are crucial for interacting with clients and staff. This role offers a unique opportunity to make a difference in the community.

Qualifications

• Minimum of 6 months experience as a program assistant preferred.
• Two years of human services experience and supervisory experience.
• Strong communication skills necessary.

Responsibilities

• Supervise Program Assistants and staff.
• Conduct training and assess staff needs.
• Ensure safety and compliance of the facility.

Skills

Effective written communication

Effective verbal communication

Basic computer experience

Education

High School diploma or better

Job description

Responsibilities include overall supervision of Program Assistants and other assigned staff including but not limited to recruitment, interviewing and hiring, training, evaluating, and scheduling. The Program Manager oversees on-going security and safety of the facility, accountability for the resident population, and supervising the orientation of all new residents.

SCOPE OF DUTIES:

• Supervise assigned staff including the completion of performance evaluations and regularly scheduled supervisory sessions.
  
• Assist Director in conducting on-site training and staff development programs.
  
• Assess training needs of assigned staff, schedule training as needed, and ensure attendance at scheduled training.
  
• Create staff coverage schedules and arrange for emergency coverage when necessary.
  
• Respond to all pages and calls from program staff.
  
• Provide emergency coverage when necessary.
  
• Coordinates community service projects as assigned.
  
• Assess operational needs of the facility and solicit competitive bids for facility equipment.
  
• Ensure fire safety compliance.
  
• Collaborate with outside agencies to meet the needs of the facility with Director's approval.
  
• Ensure facility cleanliness.
  
• Schedule and conduct regular facility inspections.
  
• Conduct contraband searches of the facility under the Director's supervision.
  
• Document facility maintenance and life safety equipment needs as per (Central Maintenance) policy.
  
• Prepare and submit bi-weekly payroll information (time sheets and all personnel actions) on assigned staff in the required time frame.
  
• Oversee the security of the facility and monitor the sign in/out procedures.
  
• Oversee bed arrangements for all new residents, as well as residents requesting transfer into another living area.
  
• Responsible for ensuring adequate meals are available for clients.
  
• Oversee the monitoring of all medication to clients and the documentation in the Medication Log.
  
• Provide support to the Director.
  
• Facilitate and/or co-facilitate House Meetings.
• Assure and document client’s compliance with established pass regulations/procedures to include random phone verification to pass sites.
  
• Conduct drug and alcohol screens as directed or needed and report results to supervisor.
  
• Document fees and/or deposit received from residents.
  
• Notify Food Service of meal count and receive food in the facility.
• Interact (verbally and non-verbally) with clients, staff, and community members professionally with respect and courtesy.
  
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
  
• Attend and participate at regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA ESSENTIAL FUNCTIONS

• Occasionally required to smell, stoop.
  
• Regularly required to use hands to handle or feel.
  
• Frequently required to reach.
  
• Regularly required to stand, walk, sit, talk, and hear.
  
• Occasionally required to lift and move up to 25 lbs.
  
• Regularly required to lift and move up to 10 lbs.
  
• Ability to observe an areas that can be seen up and down or to the left and right while eyes remain on a given point.
  
• Ability to see clearly at 20 inches or less.
  
• Ability to see clearly at 20 feet or more.
  
• Ability to identify or distinguish colors.

Qualifications

Education

Required

High School or better.

Experience

Required

High School diploma with a minimum of 6 months experience as a agency program assistant is preferred or two years of human services experience and previous supervisory experience. Effective written and verbal communication skills and basic computer experience is preferred.

Licenses & Certifications

Required

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.