Program Client Services Analyst - Data & Reporting

Markel Corporation; Bedford (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Markel Corporation seeks a Program Client Services Business Analyst in Bedford, TX, for hybrid work. You will support operations for Program Manager clients, establish documentation frameworks, and drive reporting and data analytics for new accounts.

Strong CRM and MS Office skills are essential, with experience in project leadership and cross-team collaboration. The role emphasizes risk monitoring, client reporting, and process improvement in a fast-paced environment.

Qualifications

• Moderate to strong CRM knowledge, Microsoft Dynamics a plus.
• Advanced MS Office skills and database experience.
• Strong analytical and quantitative abilities; data-driven.

Responsibilities

• Support operations for Program Manager clients and maintain docs framework.
• Analyze programs and components to support reporting requirements.
• Set up reporting and data analytics for new accounts.
• Coordinate with internal departments to monitor risk aspects and reports.
• Prepare presentations and regular reports for management.
• Assist with wires and payment processing across teams.
• Lead cross-department projects and mentor team members.

Skills

CRM knowledge

Microsoft Dynamics

Charts & report building

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Data analytics

Project leadership

Communication skills

Education

Bachelor’s Degree

High school diploma or equivalent

Tools

Microsoft Dynamics

Excel

PowerPoint

Word

Databases

Job description

Markel Corporation seeks a Program Client Services Business Analyst in Bedford, TX, for hybrid work. You will support operations for Program Manager clients, establish documentation frameworks, and drive reporting and data analytics for new accounts.

Strong CRM and MS Office skills are essential, with experience in project leadership and cross-team collaboration. The role emphasizes risk monitoring, client reporting, and process improvement in a fast-paced environment.