Program Associate — Clinical Quality & Data Impact

Hope Services; San Jose (CA); On-site; USD 35,817 - 38,572; Full time

Job summary

Hope Services in Silicon Valley seeks an associate to enhance program and service quality through admin oversight of new programs, with focus on clinical and financial aspects and medical records analysis.

You will back up management on clinical quality, assist research and data tasks, and help implement an EHR system for front-office efficiency while collaborating with a multidisciplinary team serving clients and families.

Qualifications

• Bachelor's degree required.
• Eligible for billable SCCMH work.
• Clinical interest in developmental disability or psychology; alternatives considered if relevant.

Responsibilities

• Lead program administration for key new clinical and financial programs.
• Monitor medical records completeness and data gathering for reports.
• Provide back-up support to management for clinical quality in Counseling programs.
• Assist with implementing EHR in front office and coordinate with multi-disciplinary teams.
• Support scheduling, field visits, and coordination of events involving clients and families.

Skills

Computer skills

Analytical thinking

Independent research

Effective communication

Education

BA/BS degree

Tools

Word processing software

Spreadsheets (Excel)

Database management

Job description

Hope Services in Silicon Valley seeks an associate to enhance program and service quality through admin oversight of new programs, with focus on clinical and financial aspects and medical records analysis.

You will back up management on clinical quality, assist research and data tasks, and help implement an EHR system for front-office efficiency while collaborating with a multidisciplinary team serving clients and families.